Empaithy

AI clinical workspace that drafts therapy notes and tracks progress

Intermediate API
Screenshot of Empaithy, AI clinical workspace that drafts therapy notes and tracks progress

What is Empaithy?

Empaithy is a note maker tool. A clinician controlled workspace for behavioral health that drafts session notes with billing codes, collects between visit check-ins through a patient app, and tracks symptom trajectories over time. Every AI draft needs clinician approval before it reaches the record.

Empaithy is a clinical workspace built for behavioral health practices. It handles the paperwork that surrounds therapy: the intake screening, the session note, the billing codes, the check-ins that happen between appointments, and the question of whether treatment is actually moving in the right direction. The core promise is that nothing enters the patient record without a clinician approving it, and the homepage states that 100 percent of AI drafts require sign-off. The product is organized as a chain of steps that each start from the last. Origin takes a scored intake screening, including PHQ-9 and GAD-7 results plus a review of the safety screen, so the first session begins from a baseline. Trace drafts the session note while the clinician listens, in person or on video, and attaches CPT and ICD-10 codes with the lines of evidence behind them. Recorded audio is never written to disk, and patients appear in the database under a code rather than a name. Bridge sends agreed check-ins to a free patient app, where two minute entries on mood, sleep and appetite land back on the record. Lens answers case level questions with citations to the sessions and instruments behind the answer. Signal routes flags according to triage rules the clinic sets, so a solo practitioner is not carrying an unmonitored overnight queue. The audience is clinicians and group practices, including psychiatrists, psychologists and social workers working the same case across organizations. Every view and change is logged with who made it. Empaithy describes itself as sitting on top of existing systems, and the same reasoning engine is offered as an API for teams building their own products. Alternatives tend to split into two camps: AI scribes that stop at the note, and measurement based care tools that stop at the questionnaire. Empaithy's bet is that continuity across the whole episode is the useful unit, though that also means a practice needs to adopt the workspace rather than bolt on a single feature.

How do you use Empaithy?

  1. 1Book a live walkthrough on the demo patient
    The demo follows one synthetic patient from a single session through the weeks between visits to the next appointment. It is the fastest way to see how the five modules connect before committing a practice to a trial.
    Empaithy — Book a live walkthrough on the demo patient
  2. 2Map the modules to your existing workflow
    Read the platform page to see how Origin, Trace, Bridge, Lens and Signal hand off to each other. Decide which parts of your current process each module replaces.
    Empaithy — Map the modules to your existing workflow
  3. 3Review what the system stores and what it discards
    The safety page lists the storage and access model in detail, including the deletion of recordings and the use of patient codes. Bring this to whoever handles compliance at your practice.
    Empaithy — Review what the system stores and what it discards
  4. 4Set up intake and consent inside the workspace
    Load a first patient, complete the screening, and confirm the baseline is recorded before the initial session. Check that your consent language covers recording for note drafting and patient app check-ins.
  5. 5Run a first session and approve the drafted note
    Conduct the session as usual and review the structured note, its codes and the evidence lines at the end. Nothing enters the record until you approve, so edit freely before signing.
  6. 6Configure triage rules and invite the care team
    Decide where urgent flags route, such as an on-call desk or a pre-session queue, then add colleagues to shared cases with the roles they need. Each access and change is logged.

Pros and cons

Pros

  • Notes draft during the session with CPT and ICD-10 codes attached, and nothing is saved until a clinician approves itAI
  • Intake screening arrives scored with a baseline, so the first session does not start from a blank formAI
  • Between visit check-ins feed the same record, giving a 30 day picture rather than a single appointment snapshotAI
  • Session audio is never stored and patient identities are held as codes, which is a meaningful privacy postureAI
  • Care teams can share a case across organizations with every view and decision logged against a named personAI

Cons

  • No pricing is published on the homepage, so cost has to be established through a demo conversationAI
  • The value depends on patients actually answering check-ins in the companion app, which is outside the clinician's controlAI
  • The between visit signal is only as good as the instruments used, and the site does not document a full assessment libraryAI
  • Adopting the workspace means shifting clinical workflow onto Empaithy rather than adding one tool to an existing stackAI
  • Effectiveness claims around earlier detection of stalled progress are described qualitatively, with no published outcome dataAI

How much does Empaithy cost?

Integrations

The homepage says Empaithy sits on top of existing systems and offers the same reasoning engine as an API for teams building their own products. No named third party integrations are listed.

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Features

Scored intake screening with a baseline, session notes drafted in the room or on video with CPT and ICD-10 codes attached, a patient app for two minute check-ins and 30 day EmPulse reports, case level questions answered with sources, customizable triage rules, shared cases across organizations with full audit logging, and clinician approval required for every AI draft.

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Frequently asked questions about Empaithy

  • Does Empaithy have an API?
    Yes, Empaithy offers an API.
  • How do you use Empaithy?
    The walkthrough on this page covers 6 steps: 1. Book a live walkthrough on the demo patient 2. Map the modules to your existing workflow 3. Review what the system stores and what it discards 4. Set up intake and consent inside the workspace 5. Run a first session and approve the drafted note 6. Configure triage rules and invite the care team.
  • What platforms does Empaithy support?
    Empaithy is available on Web App, iOS and Android.
  • What does Empaithy integrate with?
    The homepage says Empaithy sits on top of existing systems and offers the same reasoning engine as an API for teams building their own products. No named third party integrations are listed.
  • What are the limitations of Empaithy?
    No pricing is published on the homepage, so cost has to be established through a demo conversation. The value depends on patients actually answering check-ins in the companion app, which is outside the clinician's control. The between visit signal is only as good as the instruments used, and the site does not document a full assessment library.

Status

StatusActive
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Added10/22/2026

Platforms

Web AppiOSAndroid

Pricing

Paid