Keiki

Put your product in iMessage, WhatsApp, and Slack so customers can text it.

Beginner API
Screenshot of Keiki, Put your product in iMessage, WhatsApp, and Slack so customers can text it

What is Keiki?

Keiki is an AI chat bot tool. Keiki deploys AI agents that customers can text on iMessage, WhatsApp, and other messaging apps. It connects to your product's API and lets agents perform actions like billing changes or bookings, with built-in memory, browsing, and code execution.

Keiki lets businesses deploy AI agents that customers interact with through messaging apps rather than a standalone app. Customers text the agent on iMessage, SMS, WhatsApp, Telegram, or email, while internal teams reach it through Slack and Teams. The core idea is to meet users where they already are, reducing friction for tasks like support, bookings, and account changes. The platform provides a dashboard for building agents without code. You describe what the agent should do in a sentence or start from a template, then feed it your website, documentation, and API. The agent is equipped with built-in capabilities such as browsing, memory, code execution, and a spending wallet with limits. It can also connect to external tools like Stripe, HubSpot, Zendesk, and more through your API or MCP server. Every action is checked against the customer's account permissions, and sensitive steps can require approval. Keiki is aimed at product and support teams that want to offer conversational self-service without building a full app. It suits startups and agencies that need to automate customer interactions across channels while keeping humans in the loop. The agent can run scheduled tasks, hand off conversations to staff, and log every message and cost in traces for oversight. Compared to traditional chatbot builders, Keiki emphasizes native messaging channels and deep integration with existing systems. It targets a similar audience as customer support automation platforms, but differentiates by allowing agents to take real actions in your product, not just answer questions. The platform is SOC 2 and HIPAA compliant, making it viable for regulated industries. Pricing is credit-based, with plans that include monthly usage and per-channel charges, so costs scale with adoption.

How do you use Keiki?

  1. 1Describe your agent's job
    Start by writing a one-sentence description of what the agent should do, or pick a template from the library. This sets the agent's purpose and scope.
    Keiki — Describe your agent's job
  2. 2Teach it your product
    Add your website, documentation, and API details so the agent can answer questions and perform actions. You control which actions are allowed.
  3. 3Configure channels
    Enable the messaging channels you want to use, such as iMessage, WhatsApp, or Slack. Each channel requires its own setup and may incur separate charges.
  4. 4Test and go live
    Text your agent to test its responses and actions. Once satisfied, share its number with customers and add it to your team's Slack or Teams.
  5. 5Monitor and refine
    Use the dashboard to review conversations, approve pending actions, and adjust the agent's behavior over time.

Pros and cons

Pros

  • Agents operate directly in popular messaging apps, reducing friction for customers.AI
  • No-code builder with templates and simple description-based setup.AI
  • Built-in capabilities like memory, browsing, and code execution add flexibility.AI
  • Strong security and compliance (SOC 2, HIPAA) with per-account action checks.AI
  • Scheduled tasks and human handoff keep teams in control.AI

Cons

  • Pricing details are not fully transparent on the homepage; costs depend on credits and channel fees.AI
  • Requires your product to have an API or MCP server for full action capabilities.AI
  • May have a learning curve for configuring complex approval workflows.AI
  • Limited information on available pre-built integrations beyond logos shown.AI
  • No free tier mentioned; only paid plans with credits.AI

How much does Keiki cost?

Pricing

Keiki offers plans that include monthly credits for agent usage. Channel setups like iMessage lines may have additional charges. More details are available on the pricing page.

Learn more

Integrations

Connect your API or MCP server, or use built-in integrations such as Stripe, HubSpot, Zendesk, Google Sheets, and more. The agent can also work with apps like Slack, Teams, and email.

Features

Keiki agents can answer from your docs, perform actions in your product, and hand off to humans. Built-in capabilities include browsing, memory, code execution, and a spending wallet. Agents run on channels like iMessage, WhatsApp, Slack, and email, with security features like SOC 2 and HIPAA compliance.

Frequently asked questions about Keiki

  • How much does Keiki cost?
    Keiki offers plans that include monthly credits for agent usage. Channel setups like iMessage lines may have additional charges. More details are available on the pricing page.
  • Does Keiki have an API?
    Yes, Keiki offers an API.
  • How do you use Keiki?
    The walkthrough on this page covers 5 steps: 1. Describe your agent's job 2. Teach it your product 3. Configure channels 4. Test and go live 5. Monitor and refine.
  • What platforms does Keiki support?
    Keiki is available on Web App.
  • What does Keiki integrate with?
    Connect your API or MCP server, or use built-in integrations such as Stripe, HubSpot, Zendesk, Google Sheets, and more. The agent can also work with apps like Slack, Teams, and email.
  • What are the limitations of Keiki?
    Pricing details are not fully transparent on the homepage; costs depend on credits and channel fees. Requires your product to have an API or MCP server for full action capabilities. May have a learning curve for configuring complex approval workflows.

Status

StatusActive
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Added11/3/2026

Platforms

Web App

Pricing

PaidSubscription