Lightspeed AI

Lightspeed AI is a chat assistant inside Lightspeed Retail, Restaurant and NuORDER that answers questions about sales, inventory and staffing from a merchant's own data, builds reports and charts, and helps create sites and menus.

Lightspeed AI is an assistant built into the Lightspeed point-of-sale ecosystem. Instead of exporting spreadsheets or building reports by hand, a merchant types a question about sales, stock or staff and gets an answer drawn from their own business data. It is offered inside Lightspeed Retail, Lightspeed Restaurant and NuORDER by Lightspeed, so it is aimed at existing customers of those products rather than at anyone looking for a standalone chatbot. For retailers, the examples on the page center on merchandising and inventory: ranking bestsellers by revenue, units or profit, comparing sales across locations, checking real-time stock counts across stores, spotting low sell-through items and receiving suggestions on what to reorder before stockouts occur. Custom reports can be generated on request, and any AI-built chart can be saved to a live dashboard that refreshes on its own. Catalog tools help with image enhancement and product descriptions, and a site-building feature produces web content and design for an online storefront. Restaurateurs get a parallel set of uses: finding popular and high-margin items to lift per-table sales, flagging dishes that do not sell, reviewing staff performance, comparing venues, launching data-backed promotions and asking for step-by-step technical help. A menu can be created by scanning a photo of an existing one. On the wholesale side, the assistant learns a buyer's taste to surface brands and products that suit their stores. Related products on the page include AI Showroom for turning a catalog into an online presence, Benchmarks and Trends for comparing sales, menus and competitors, and Tempo, a service pacing dashboard. Compared with general-purpose analytics or chat tools, the main difference is that the data source is the merchant's own POS, which removes integration work but also ties the value of the assistant to staying on the Lightspeed platform. Pricing is not published on the page, and access starts with a conversation with a sales expert.