LobbyStack

An open-source AI receptionist that answers calls and books appointments.

Beginner
Screenshot of LobbyStack, An open-source AI receptionist that answers calls and books appointments

What is LobbyStack?

LobbyStack is an AI book generator tool. LobbyStack answers business calls around the clock, books appointments into your calendar, captures caller details and transfers urgent calls to your team. It learns from your website, documents and FAQs, and is available as a hosted cloud service or a self-hosted open-source stack.

LobbyStack is an AI phone receptionist built for small businesses that lose work to unanswered calls. It picks up the line, talks to the caller from your own business information, captures what they need, and, when the caller is ready, books an appointment straight into your calendar and texts a confirmation. Calls that need a person can be transferred to a number you choose, or the caller's details and reason for ringing are recorded so your team can call back with context. The receptionist can handle every call, or only step in when staff are busy, after hours, or simply cannot reach the phone. Setup is designed for owners rather than developers. You connect a new local number or forward calls from the line customers already dial, then load the receptionist with knowledge: your website, PDFs, service lists, policies, hours and FAQs. From there you decide the greeting, tone and routing rules: which calls get answered, which get booked, which take a message, and which go to a human. Each call lands in a dashboard with a recording, transcript, summary, caller details and any booking, so nothing depends on scribbled notes. The product is especially tuned to trades and appointment-driven businesses. Dedicated pages cover plumbing, HVAC, electrical, roofing, garage door repair, appliance repair, restoration, locksmiths, property management, dental offices, salons and spas, with call flows shaped around emergencies, quotes and rebooking. Against generic voicemail or rigid call trees, the difference is a natural conversation plus a booking and a written summary. LobbyStack is also open source. Teams that need to keep recordings and customer data inside their own infrastructure can self-host the stack instead of using the hosted cloud service. That combination of a free starting tier, published paid plans and a self-hosted path makes it a credible option for small operators who want call coverage without surrendering control of the data.

How do you use LobbyStack?

  1. 1Create a free account
    Sign up at the LobbyStack app with no credit card. The free plan includes 30 voice minutes and a US or Canadian number for 14 days.
    LobbyStack — Create a free account
  2. 2Connect your phone line
    Use a new local number or forward calls from the business number customers already dial, so existing listings stay unchanged.
  3. 3Load your business knowledge
    Import your website, PDFs, documents, spreadsheets, service lists, hours, policies and FAQs so the receptionist answers with the same context your team uses.
  4. 4Choose booking and routing rules
    Connect Google Calendar for availability and confirmations, then set the greeting, tone and when calls should be booked, messaged or transferred to a person.
  5. 5Go live and review calls
    Once active, LobbyStack answers, books and sends confirmations automatically. Review recordings, transcripts, summaries and next steps in the dashboard, and refine instructions as the business changes.
  6. 6Compare plans before scaling
    Check the pricing page to weigh Starter at $30 a month (150 voice minutes) against Pro at $100 a month (500 minutes) before call volume grows.
    LobbyStack — Compare plans before scaling

Pros and cons

Pros

  • Books appointments directly into Google Calendar and texts the caller a confirmation, removing the usual back and forthAI
  • Answers from imported business context such as website pages, PDFs, service lists, policies and FAQsAI
  • Routing rules let it cover every call or only step in when the team is busy or after hoursAI
  • Open-source code with a self-hosted option keeps recordings and customer data in your own infrastructureAI
  • Every call is stored with recording, transcript, summary and caller details in one dashboardAI

Cons

  • Call summaries stay in the dashboard rather than arriving after every call, and SMS alerts are only available on paid plansAI
  • Entry paid tier allows 150 voice minutes a month, which heavy call volumes will exceed quickly, and overages are usage basedAI
  • Google Calendar is the only calendar integration the homepage names, so other scheduling systems are unaddressedAI
  • Self-hosting is offered as an enterprise conversation, not a documented click-through path for non-technical ownersAI
  • Complex negotiations, sensitive situations and specialised troubleshooting are expected to be transferred, so it is not a full replacement for staffAI

How much does LobbyStack cost?

Free trial

A free plan gives 30 voice minutes a month, and the included US or Canadian number is free for 14 days. No credit card is required to start.

Learn more

Pricing

Free: $0, 30 voice minutes a month plus a US or Canadian number free for 14 days, no card needed. Starter: $30/mo with 150 voice minutes, 50 alert SMS segments, 20 transfer attempts, email support. Pro: $100/mo with 500 minutes, 200 SMS segments, 100 transfers, priority email. Enterprise: custom for higher volume, multiple numbers and self-hosting support. Usage based overages.

Learn more

Support

Starter includes email support and Pro adds priority email support. Enterprise covers higher volume, multiple numbers and self-hosting implementation support. A buyer guide and trade-specific solution pages sit on the site.

Integrations

The homepage names Google Calendar for availability checks, bookings and confirmations. Business knowledge can be imported from websites, PDFs, documents and spreadsheets. Phone coverage works through a new LobbyStack number or call forwarding from your existing line.

Learn more

Features

Answers calls with a customisable greeting and tone, using imported websites, PDFs, documents, spreadsheets, service lists, policies and FAQs. Books appointments through Google Calendar with availability checks and confirmation texts. Collects names, contact details, service needs and timing. Transfers urgent calls or takes a message. Saves recordings, transcripts, summaries and caller details in one dashboard, with email alerts and optional SMS alerts on paid plans.

Learn more

Frequently asked questions about LobbyStack

  • How much does LobbyStack cost?
    Free: $0, 30 voice minutes a month plus a US or Canadian number free for 14 days, no card needed. Starter: $30/mo with 150 voice minutes, 50 alert SMS segments, 20 transfer attempts, email support. Pro: $100/mo with 500 minutes, 200 SMS segments, 100 transfers, priority email. Enterprise: custom for higher volume, multiple numbers and self-hosting support. Usage based overages.
  • Does LobbyStack offer a free trial?
    A free plan gives 30 voice minutes a month, and the included US or Canadian number is free for 14 days. No credit card is required to start.
  • How do you use LobbyStack?
    The walkthrough on this page covers 6 steps: 1. Create a free account 2. Connect your phone line 3. Load your business knowledge 4. Choose booking and routing rules 5. Go live and review calls 6. Compare plans before scaling.
  • What platforms does LobbyStack support?
    LobbyStack is available on Web App.
  • What does LobbyStack integrate with?
    The homepage names Google Calendar for availability checks, bookings and confirmations. Business knowledge can be imported from websites, PDFs, documents and spreadsheets. Phone coverage works through a new LobbyStack number or call forwarding from your existing line.
  • What are the limitations of LobbyStack?
    Call summaries stay in the dashboard rather than arriving after every call, and SMS alerts are only available on paid plans. Entry paid tier allows 150 voice minutes a month, which heavy call volumes will exceed quickly, and overages are usage based. Google Calendar is the only calendar integration the homepage names, so other scheduling systems are unaddressed.

Status

StatusActive
Views0
Outbound clicks0
Added10/21/2026

Platforms

Web App

Pricing

FreemiumSubscriptionFree