Maskerade

AI personas that browse your site and show what they think

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Screenshot of Maskerade, AI personas that browse your site and show what they think

What is Maskerade?

Maskerade is an AI simulation generator tool. Maskerade deploys synthetic AI personas that browse your site in parallel browsers, logging their reasoning and producing cross-persona UX insights in minutes instead of weeks of panel recruitment.

Maskerade is a UX research platform built around synthetic users. Instead of recruiting panels and waiting weeks for a report, teams describe a business question in plain language, point the tool at a starting URL, and send AI personas into a live browser to work through the journey as a shopper or visitor would. Each persona has a defined profile (a high-end shopper, an anxious first-time buyer, a bargain hunter) and the software generates many of them at once, so results arrive in minutes rather than research cycles. The pitch is aimed squarely at conversion work: understanding why people abandon a checkout, which messaging lands with a niche segment, or how a competitor's funnel compares. The mechanics are deliberately transparent. Personas run in parallel browsers, and the operator watches live video feeds alongside reasoning logs that record what each persona notices and why it takes its next action. When the run finishes, the results view assembles cross-persona analysis and recommended next steps, and participants can be questioned directly to dig into a specific moment. Journeys are not confined to one domain: personas can move through search engines, assistants such as ChatGPT, and rival sites, which matters for teams mapping a full buying path rather than a single page. Best fit is product, UX and growth teams inside larger commerce or consumer businesses, especially those who need feedback on markets that are hard to recruit (the vendor cites Francophone Africa and multicultural audiences as examples). The comparison Maskerade draws is with panels, analytics and heatmaps: panels are expensive and slow, while click data shows behaviour without motive. Because the sample is synthetic, there is no implementation work and no consent banner. The obvious trade-off is realism. Synthetic personas model intent, not living customers, so the output reads best as directional hypotheses to validate with real traffic. The product is in private beta and requires booking a demo, so pricing and access terms are not public.

How do you use Maskerade?

  1. 1Book a demo and get access
    Maskerade is in private beta, so start by requesting a demo through the site. Access and onboarding details are arranged with the team.
  2. 2Define the task and starting URL
    Describe the problem in plain language, such as why buyers drop off at payment, and provide the address where the journey begins.
  3. 3Pick your personas
    Select profiles that match the segments you care about so the same experience gets tested through several sets of eyes.
  4. 4Launch and watch the run
    Personas spin up in parallel browsers. Follow the live feeds and reasoning logs to see what each one notices and decides.
  5. 5Review results and query personas
    Read the cross-persona analysis and next steps, then chat with individual personas to dig into a particular step.

Pros and cons

Pros

  • Runs many personas at once in real browsers, with live video and reasoning logsAI
  • Full-funnel journeys that extend past your domain into search, assistants and competitor sitesAI
  • No implementation or consent banners needed because the users are syntheticAI
  • Chat with personas after a run to explore specific moments in detailAI
  • Useful for niche segments that are costly or slow to recruit conventionallyAI

Cons

  • Synthetic sentiment is modelled, not observed, so findings need validation against real usersAI
  • Private beta with demo-gated access and no published pricingAI
  • Value depends on how well a persona profile maps to your actual audienceAI
  • Live runs and cross-persona analysis add interpretation work for the teamAI

How much does Maskerade cost?

Features

Synthetic AI personas run in parallel browsers across full-funnel journeys that span search, assistants and competitor sites. Operators watch live video feeds and reasoning logs, then review cross-persona analysis with recommended next steps and chat with personas for follow-up. No implementation or consent banners are required.

Frequently asked questions about Maskerade

  • How do you use Maskerade?
    The walkthrough on this page covers 5 steps: 1. Book a demo and get access 2. Define the task and starting URL 3. Pick your personas 4. Launch and watch the run 5. Review results and query personas.
  • What platforms does Maskerade support?
    Maskerade is available on Web App.
  • What are the limitations of Maskerade?
    Synthetic sentiment is modelled, not observed, so findings need validation against real users. Private beta with demo-gated access and no published pricing. Value depends on how well a persona profile maps to your actual audience.

Status

StatusActive
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Added10/21/2026

Platforms

Web App

Pricing

Paid