What platforms does Patched support?

Patched is available on Web App.

What are the limitations of Patched?

No self-serve trial or public demo, so evaluation requires a sales conversation first. No published feature list, integration catalogue or technical documentation on the site. Pricing is volume based and quote only, which makes budget comparison difficult.

Patched

Name: Patched
Author: Patched

AI that completes regulated back-office work, not just drafts it

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Patched

What is Patched?

Patched is a fix my code tool. Patched runs regulated back-office workflows end to end (fraud investigations, customer operations, reconciliation) on dedicated, auditable infrastructure, with SLA ownership and claimed go-live in two to five weeks. Engagement starts with a scoping call rather than self-serve signup.

Patched positions itself as an execution layer for regulated operations rather than another workflow builder. The proposition is blunt: you show the company your process, and it takes over running the work end to end, from intake to resolution. Instead of returning a draft for a human to finish, Patched is set up to complete cases and close them, with an audit trail attached to every step. The product is aimed at operations and risk teams inside banks, insurers and other regulated enterprises. The homepage names three use cases: fraud and risk investigations, banking customer operations, and reconciliation. Each is a workflow where volume is high, the underlying systems are messy, and the cost of a wrong answer is measured in compliance exposure rather than inconvenience. Patched reports a 30k+ cases per month fraud deployment at an 82 percent resolution rate, 400k+ requests per month in customer operations at 93 percent, and 2M+ transactions per day in reconciliation. Claimed go-live times run from two to five weeks. The operational model is the differentiator. Systems run on dedicated infrastructure, are described as compliant by design and fully auditable, and the company says it owns SLAs rather than merely supplying software. Published metrics cite more than 500k workflows per month, average turnaround under one hour against a previous two days, and 99 percent+ of resolutions completed within SLA. Support comes through direct contact rather than self-serve documentation, and SOC2 compliance is stated. Against general automation platforms and orchestration tools, Patched competes on accountability for outcomes rather than on the breadth of its connector catalogue or the friendliness of its canvas. The trade-off is transparency: there is no public feature list, no integration directory, and no self-serve tier, so evaluation means a scoping call and a look at what can actually be delivered for your process. Buyers who need to prototype alone will find little to work with here.

How do you use Patched?

1Read the published use cases
Start on the homepage and review the three named workflows (fraud and risk, banking customer ops, reconciliation) alongside their volume, resolution and ROI figures to judge whether your process resembles any of them.
2Assess whether your workflow fits the model
Patched takes on execution rather than orchestration, so the process needs a clear definition of done and a measurable outcome. Confirm your team can document the current process end to end before approaching the company.
3Book a scoping call
The homepage routes all engagement through a booking link. Use it to describe your hardest workflow, expected volumes and any data residency or compliance constraints.
4Walk through your process
The pitch is that you show the company your process and it handles the rest, so expect to share process maps, exception cases and the systems involved during onboarding discussions.
5Follow delivery through the changelog and blog
The changelog records product changes and the blog carries write-ups on regulated AI operations, which are the most useful public signals while a deployment is being scoped.
6Agree SLAs and audit requirements before go-live
Because Patched owns outcomes, the contract stage covers service levels, audit access and infrastructure arrangements. Settle these before the two to five week build window begins.

Pros and cons

Pros

Takes responsibility for outcomes and SLAs, not just for supplying softwareAI
Deploys on dedicated infrastructure with auditability and stated SOC2 complianceAI
Public case metrics are specific: resolution rates, monthly volumes and ROI per use caseAI
Go-live windows of two to five weeks are short for regulated enterprise deploymentsAI
Backed by Y Combinator, IQT and SG Innovate, which matters for risk-averse buyersAI

Cons

No self-serve trial or public demo, so evaluation requires a sales conversation firstAI
No published feature list, integration catalogue or technical documentation on the siteAI
Pricing is volume based and quote only, which makes budget comparison difficultAI
Use cases shown are narrow (three named workflows), so fit outside them is unprovenAI
Resolution rates are vendor-reported and cannot be verified independently from the siteAI

How much does Patched cost?

Pricing

Pricing scales with operational volume and is quoted after a call; no rates, tiers or plan names are published on the homepage.

Learn more

Support

Support runs through a direct email address and a scheduled call rather than a help centre; SOC2 compliance is stated and security details sit behind a Vanta trust page.

Features

End-to-end execution of regulated workflows, dedicated infrastructure, fully auditable systems, SLA ownership, and support for fraud and risk investigations, banking customer operations and reconciliation. The company reports 500k+ workflows per month and average turnaround under one hour.

Frequently asked questions about Patched

How much does Patched cost?
Pricing scales with operational volume and is quoted after a call; no rates, tiers or plan names are published on the homepage.
How do you use Patched?
The walkthrough on this page covers 6 steps: 1. Read the published use cases 2. Assess whether your workflow fits the model 3. Book a scoping call 4. Walk through your process 5. Follow delivery through the changelog and blog 6. Agree SLAs and audit requirements before go-live.
What platforms does Patched support?
Patched is available on Web App.
What are the limitations of Patched?
No self-serve trial or public demo, so evaluation requires a sales conversation first. No published feature list, integration catalogue or technical documentation on the site. Pricing is volume based and quote only, which makes budget comparison difficult.