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The site invites visitors to try Quo for free through a signup flow, and states that switching from another provider is free. Specific trial length and plan limits are not stated on the homepage.
Learn moreQuo
Shared business phone system where human teams and AI agents handle calls together
Beginner API
What is Quo?
Quo is a shared phone system for small businesses, formerly OpenPhone. It combines shared numbers, call routing, texts and contacts with an AI agent called Sona, call transcription and summaries, analytics, and integrations with CRMs and AI tools such as Claude and ChatGPT.
Quo, previously known as OpenPhone, is a shared business phone system that puts calls, texts and customer contacts in one place for the whole team. The core idea is a single number that several people can answer, backed by routing rules so an inbound call lands with the right person instead of ringing into a void. Voicemail, missed calls and after-hours enquiries stay visible to everyone rather than sitting on one employee's handset, and a new business number can be provisioned in minutes or an existing line ported over. The AI layer is where Quo differentiates itself. Sona, the built-in AI agent, picks up conversations when nobody on the team is available, collects the details a caller or texter provides, and then passes the thread to a human when the matter needs one. Recorded calls return transcribed and summarized, which removes note taking from the call and gives managers a searchable record of what was said. Beyond the native assistant, Quo exposes one-click connectors for Claude and ChatGPT, a public MCP server and an API that a company's own agent can read from and act on. Practically, the product is aimed at small and mid-sized teams that live on the phone but cannot staff a reception desk around the clock: home services, property management, law firms, clinics, startups, franchises and sales or support groups. Reviews and adoption figures cited on the site put it in direct competition with conventional VoIP suites, and its pitch is that the AI is woven into the call flow rather than bolted on as a separate bot. Analytics surface call and text patterns so problems show up before they cost revenue, and CRM style integrations push activity into HubSpot, Salesforce, Pipedrive, Zoho, Clio and field service tools. The trade-off is that the value depends on how completely a team adopts shared numbers and routing rules; a business that keeps personal mobiles in the loop will see less benefit.
How do you use Quo?
1Create your account
Sign up for a Quo workspace with your business details. This is the account your team, numbers and AI agent will live under.
2Get a business number or port your existing one
Pick a new local number, or start a port request if you want to keep the line customers already know. Porting guidance and timelines are published on the porting page.
3Add teammates and set up shared numbers
Invite the people who answer the phone and decide which numbers are shared, so incoming calls and texts appear for the whole group rather than one person.
4Configure call routing
Build rules that send callers to the right person or group by time of day, team or number, and define what happens when nobody picks up.
5Turn on call summaries and Sona
Enable recording and summaries so calls come back transcribed, then configure the Sona AI agent to answer when your team cannot.6Connect your CRM and AI tools
Link the CRM your team already uses, then add Claude, ChatGPT or an API based agent so call and text activity flows into your other systems.
Pros and cons
Pros
- Shared numbers let several team members see and answer the same line, so calls and texts are not trapped on one deviceAI
- Sona AI agent covers gaps when staff are unavailable and hands conversations to a human when neededAI
- Recorded calls arrive transcribed and summarized, cutting manual note taking and preserving detailAI
- One-click connectors for Claude and ChatGPT plus a public MCP server and API give teams room to build their own agentsAI
- Broad platform coverage across iOS, Android, macOS, Windows and the web keeps the line available away from a deskAI
Cons
- No pricing figures appear on the homepage, so cost has to be confirmed before committing a teamAI
- The strongest benefits assume full adoption of shared numbers and routing, which is disruptive for businesses tied to personal mobilesAI
- AI answering and call recording carry consent and disclosure obligations that vary by jurisdiction and are not addressed on the homepageAI
- Teams already deep in a VoIP suite face a migration project, even if porting is guided and mostly uninterruptedAI
- Value concentrates in call heavy roles; text only or back office teams will use a fraction of what they pay forAI
How much does Quo cost?
Support
The homepage mentions priority support during a number transfer, step-by-step porting guidance, real-time updates and help when needed. Formal support channels and hours are not described.
Integrations
Dedicated integrations include HubSpot, Salesforce, Pipedrive, Zoho CRM, Attio, Clio, Jobber, Jobber, Housecall Pro, Jobtread, Gong, Zapier, Make, Claude and ChatGPT, with a public MCP server and API for custom builds.
Learn moreFeatures
Shared business numbers, instant number provisioning and guided porting, call routing, texts and contacts in one shared space, the Sona AI agent for after-hours and overflow coverage, recorded calls with transcription and summaries, call analytics, connectors for Claude and ChatGPT, a public MCP server and an API for custom agents.
Learn moreFrequently asked questions about Quo
Does Quo offer a free trial?
The site invites visitors to try Quo for free through a signup flow, and states that switching from another provider is free. Specific trial length and plan limits are not stated on the homepage.Does Quo have an API?
Yes, Quo offers an API.How do you use Quo?
The walkthrough on this page covers 6 steps: 1. Create your account 2. Get a business number or port your existing one 3. Add teammates and set up shared numbers 4. Configure call routing 5. Turn on call summaries and Sona 6. Connect your CRM and AI tools.What platforms does Quo support?
Quo is available on Web App, iOS, Android, MacOS and Windows.What does Quo integrate with?
Dedicated integrations include HubSpot, Salesforce, Pipedrive, Zoho CRM, Attio, Clio, Jobber, Jobber, Housecall Pro, Jobtread, Gong, Zapier, Make, Claude and ChatGPT, with a public MCP server and API for custom builds.What are the limitations of Quo?
No pricing figures appear on the homepage, so cost has to be confirmed before committing a team. The strongest benefits assume full adoption of shared numbers and routing, which is disruptive for businesses tied to personal mobiles. AI answering and call recording carry consent and disclosure obligations that vary by jurisdiction and are not addressed on the homepage.
Status
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Added10/21/2026
Platforms
Web AppiOSAndroidMacOSWindows
Pricing
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