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No credit card is needed to start, and a free plan is offered permanently. The homepage does not state how long paid trial access lasts.
Learn moreRaya by Teammates.AI
Autonomous AI support agent for voice, email, chat and WhatsApp
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What is Raya by Teammates.AI?
Raya by Teammates.AI is an AI calls tool. Raya is an autonomous AI customer service teammate from Teammates.ai that resolves tickets over WhatsApp, email, phone, Slack, Teams and live chat in 50+ languages. It handles real actions like refunds and order lookups, with human approvals, guardrails and audit trails, and starts on a free plan.
Raya is the customer service arm of Teammates.ai, a platform that sells prebuilt AI staff rather than a blank chatbot builder. She answers customers across WhatsApp, email, phone, Slack, Teams and live chat, works around the clock, and converses in more than 50 languages. The vendor puts unusual emphasis on Arabic, claiming strong handling of regional dialects alongside English, Spanish, Portuguese, Hindi, French, German, Turkish, Japanese and others. What separates Raya from a scripted help widget is that she is meant to act, not just reply. The product can process refunds, look up orders and change account details during a conversation, and it can fire workflow triggers such as scheduling a follow-up, writing to the CRM or sending notifications. Oversight is built around that autonomy: human-in-the-loop approvals, behavioral guardrails and audit trails for every action. Raya also shares conversation context with Adam (the sales agent) and Sara (the interviewer) inside the same suite. The fit is clearest for support and operations teams at ecommerce or service businesses with high ticket volume and multilingual customers, especially those already working in the Gulf region. Setup is positioned as quick, with a free tier and no card required, so a small team can pilot on one channel before expanding. Because Raya ships as a packaged teammate, buyers get a working agent faster than assembling one from scratch, but they also inherit the vendor's design choices about tone and escalation. Against general-purpose support platforms, the pitch is predictability: the homepage argues that per-interaction overages and add-on agent fees make conventional budgets hard to forecast. Raya competes on that cost story and on breadth of channels rather than on deep customization. Teams needing unusual conversation logic or heavy integration engineering should verify how far the guardrail and workflow tools stretch before committing the whole support desk.
How do you use Raya by Teammates.AI?
1Create a free Teammates.ai account
Sign up with email or continue with Google from the signup page. No credit card is required and the free plan stays available indefinitely.
2Review the AI teammate lineup
Check how Raya, Adam and Sara divide work so you understand which conversations should route to support and which to sales.
3Connect your support channels and tools
Link the helpdesk, CRM and messaging accounts Raya should read from and act on, such as HubSpot, Salesforce, Slack, Outlook or WhatsApp Business.4Set guardrails and approval rules
Decide which actions Raya may take alone, like order lookups, and which need a human to approve, such as refunds above a threshold.5Test in a live conversation
Send sample tickets through one channel and review Raya's replies, CRM writes and escalation behavior before opening other channels.6Roll out and watch the audit trail
Turn on remaining channels once results look right, then use the audit logs to spot recurring issues and refine workflow triggers.
Pros and cons
Pros
- Covers six support channels in one agent, from WhatsApp to phone callsAI
- Handles real transactions such as refunds, order lookups and account changesAI
- Unusually strong multilingual coverage, including multiple Arabic dialectsAI
- Guardrails, human-in-the-loop approvals and audit trails suit regulated teamsAI
- Shares context with the vendor's sales and interviewing agents in under 10 secondsAI
Cons
- Pricing details beyond a $25/mo starting figure live off the homepage and need checkingAI
- Autonomy is only as good as the connected systems, so results depend on your CRM and helpdesk setupAI
- Packaged agent means less freedom to redesign conversation logic than a custom buildAI
- Vendor material leans on marketing claims for resolution quality with little third-party evidenceAI
- Guardrails and approval flows add oversight work that offsets some of the labor savingsAI
How much does Raya by Teammates.AI cost?
Pricing
Plans start from $25 per month according to the site, and a free plan is available forever with no credit card required. Specific tiers, usage limits and overage rules are not detailed on the homepage, so check the pricing page before choosing a plan.
Learn moreIntegrations
The homepage lists Notion, Google Calendar, Google Drive, HubSpot, Slack, Salesforce, Microsoft Outlook, WhatsApp Business and Instagram among the tools Raya works with.
Features
Raya resolves tickets over WhatsApp, email, phone, Slack, Teams and live chat in 50+ languages, with a focus on Arabic dialects. She performs actions such as refunds, order lookups and account updates, triggers workflows like follow-ups and CRM writes, and operates under human approvals, behavioral guardrails and audit trails. She shares context with the other Teammates.ai agents.
Frequently asked questions about Raya by Teammates.AI
How much does Raya by Teammates.AI cost?
Plans start from $25 per month according to the site, and a free plan is available forever with no credit card required. Specific tiers, usage limits and overage rules are not detailed on the homepage, so check the pricing page before choosing a plan.Does Raya by Teammates.AI offer a free trial?
No credit card is needed to start, and a free plan is offered permanently. The homepage does not state how long paid trial access lasts.How do you use Raya by Teammates.AI?
The walkthrough on this page covers 6 steps: 1. Create a free Teammates.ai account 2. Review the AI teammate lineup 3. Connect your support channels and tools 4. Set guardrails and approval rules 5. Test in a live conversation 6. Roll out and watch the audit trail.What platforms does Raya by Teammates.AI support?
Raya by Teammates.AI is available on Web App.What does Raya by Teammates.AI integrate with?
The homepage lists Notion, Google Calendar, Google Drive, HubSpot, Slack, Salesforce, Microsoft Outlook, WhatsApp Business and Instagram among the tools Raya works with.What are the limitations of Raya by Teammates.AI?
Pricing details beyond a $25/mo starting figure live off the homepage and need checking. Autonomy is only as good as the connected systems, so results depend on your CRM and helpdesk setup. Packaged agent means less freedom to redesign conversation logic than a custom build.
Status
StatusActive
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Added10/21/2026
Platforms
Web App
Pricing
FreemiumSubscription
