Trellis AI

Trellis AI is a healthcare operations platform whose agents map existing clinical and administrative workflows, then execute tasks like prior authorizations, benefits checks, medical necessity letters and payer portal submissions. It targets specialty providers looking to cut manual paperwork and speed time to therapy.

Trellis AI is a healthcare operations platform built around a set of AI agents that sit between specialty providers and the rest of the care journey. The company describes itself as an AI-native healthcare network: rather than selling a single point tool, it positions its engine as the connective layer that touches referrals, benefits checks, prior authorizations, medical necessity letters, patient communication, and enrollment in programs such as patient assistance or clinical trials. The stated goal is to remove manual administrative work and the care gaps that follow from it. The product is organized into three layers. Trellis Copy maps an organization's existing business and operational workflows into reinforcement learning environments, producing process maps, SOPs and KPIs without forcing teams to restructure how they already work. Trellis Capture learns the provider's own systems and data, turning proprietary information into executable workflows and feeding self-improvement data and optimization recommendations back into the platform, with analytics retained in house. Trellis Execute is the action layer: it decomposes a workflow into steps and actions, then runs and verifies them using a library of tools that can triage documents, check medical benefits and test claims, generate letters of medical necessity, navigate payer portals to submit prior authorizations, and make outbound phone calls. The obvious audience is specialty practices and healthcare operations teams whose staff spend their days on paperwork, eligibility checks and payer back and forth. Trellis publishes outcome figures including about 11 percent year over year revenue growth, 5x productivity gains for FTEs, ten minutes from new referral to prior authorization, five seconds for benefits and test claims, a 7 percent higher reimbursement rate and 80 to 90 percent touchless scripts. Those numbers come from the vendor and should be validated in a pilot. Compared with generic workflow automation or RPA tools, Trellis is narrow and healthcare specific, which is its advantage and its constraint. Revenue cycle vendors and EHR add-ons cover adjacent ground, but few describe an agent that both learns the existing process and executes payer-facing actions. Buying happens through a demo conversation rather than self-serve signup.