True Fit

Fit and sizing intelligence that apparel retailers plug into their stores

Intermediate API
Screenshot of True Fit, Fit and sizing intelligence that apparel retailers plug into their stores

What is True Fit?

True Fit is an enterprise fit and sizing intelligence platform for apparel and footwear retailers. It recommends sizes from real purchase and return data, adds virtual try-on, and can plug into existing AI agents through MCP.

True Fit is a fit and sizing intelligence platform built for apparel and footwear retail. It draws on roughly 20 years of real purchase and return outcomes to tell a shopper which size will actually work, rather than relying on a static size chart. Retailers deploy it in one of two ways: a ready-made shopping agent with native virtual try-on, or a fit layer exposed through MCP that feeds sizing context into an AI stack the retailer already runs. The core mechanism is a shopper profile matched against product data. A shopper enters their usual size and reference garments, and True Fit compares those details with item measurements and cross-brand fit behavior to recommend a size and explain how the piece will feel. Guidance appears on product pages, listing pages, search results and the homepage, and the conversational layer lets shoppers ask about fabric, reviews and how a specific size will sit. Virtual try-on extends this by styling a selected item on the shopper's own photo (or a saved one), so the shopper can see the look and receive sizing guidance alongside it. True Fit is aimed at retail teams rather than individual consumers: apparel and footwear merchandisers, ecommerce and conversion leads, and support managers tired of repeated sizing questions. It also covers verticals such as kids, performance, intimates, uniforms, staff and workwear, and campus or school spirit stores. For retailers that already run an assistant, the MCP route adds fit intelligence without replacing their interface. The tradeoffs are structural. True Fit is an enterprise integration, so value depends on catalog data quality and merchant setup effort, and the homepage does not publish pricing or a self-serve signup, so buyers must go through a demo request. It is also narrowly focused on fit and sizing within apparel and footwear, which means it will not serve categories outside that scope. Competitors in virtual try-on and sizing are numerous, so the differentiation rests on the depth of historical outcome data, which is hard to verify from the outside.

How do you use True Fit?

  1. 1Request a demo through the start page
    Retailer teams begin on the get started page, where a demo request routes to the True Fit sales team rather than an instant account.
    True Fit — Request a demo through the start page
  2. 2Review the shopping agent and virtual try-on flow
    The conversation fit agent page shows the shopper-facing flow: browse styles, use a photo, and receive sizing guidance next to the try-on result.
    True Fit — Review the shopping agent and virtual try-on flow
  3. 3Decide between the agent and the MCP route
    Teams already running an assistant can review the MCP fit intelligence page to see how fit and sizing context gets added to their own interface.
    True Fit — Decide between the agent and the MCP route
  4. 4Check the shopper experience
    The shop page shows what shoppers see when fit guidance appears on product pages, listing pages, search and the homepage.
    True Fit — Check the shopper experience
  5. 5Read customer stories before committing
    Published customer stories cover retailers in the network, which helps set expectations for setup effort and outcomes before a contract.
  6. 6Connect catalog data after onboarding
    Once a contract is in place, the retailer feeds product measurements and catalog data so size recommendations can be generated in production.

Pros and cons

Pros

  • Backed by roughly two decades of real purchase and return outcomes across apparel and footwearAI
  • Two deployment paths: a ready shopping agent with try-on, or a fit layer via MCP for existing AI stacksAI
  • Guidance surfaces across product pages, listing pages, search and the homepage, not just one touchpointAI
  • Covers specialized ranges including kids, performance, intimates, uniforms and campus storesAI
  • Targets the causes shoppers cite for abandonment: size uncertainty and bracketing multiple sizesAI

Cons

  • No public pricing and no self-serve signup, so evaluation starts with a sales demo requestAI
  • Quality of recommendations depends on the retailer supplying accurate product measurements and catalog dataAI
  • Scope is limited to apparel and footwear fit, so it does not serve other retail categoriesAI
  • Sunk cost and integration work are meaningful, which makes switching platforms later expensiveAI
  • Crowded try-on and sizing market, and the historical data advantage cannot be independently verifiedAI

How much does True Fit cost?

Integrations

True Fit can be delivered through MCP, which passes product data, shopper fit and purchase and return history into an AI stack the retailer already operates. The ready shopping agent is described as Shopify Plus certified.

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Features

Fit and sizing recommendations built from real purchase and return data. Conversational questions about fit, fabric and reviews. Virtual try-on using a shopper photo or a saved selfie. Guidance across product pages, listing pages, search and the homepage. Vertical coverage for kids, performance, intimates, uniforms, staff and workwear, and school spirit stores. Optional fit intelligence delivered via MCP into an existing AI assistant.

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Frequently asked questions about True Fit

  • Does True Fit have an API?
    Yes, True Fit offers an API.
  • How do you use True Fit?
    The walkthrough on this page covers 6 steps: 1. Request a demo through the start page 2. Review the shopping agent and virtual try-on flow 3. Decide between the agent and the MCP route 4. Check the shopper experience 5. Read customer stories before committing 6. Connect catalog data after onboarding.
  • What platforms does True Fit support?
    True Fit is available on Web App.
  • What does True Fit integrate with?
    True Fit can be delivered through MCP, which passes product data, shopper fit and purchase and return history into an AI stack the retailer already operates. The ready shopping agent is described as Shopify Plus certified.
  • What are the limitations of True Fit?
    No public pricing and no self-serve signup, so evaluation starts with a sales demo request. Quality of recommendations depends on the retailer supplying accurate product measurements and catalog data. Scope is limited to apparel and footwear fit, so it does not serve other retail categories.

Status

StatusActive
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Added10/21/2026

Platforms

Web App

Pricing

Paid