What platforms does CommentGuard support?

CommentGuard is available on Web App.

What are the limitations of CommentGuard?

Only handles Facebook and Instagram, so TikTok, YouTube, LinkedIn and X comments need a separate tool. No retroactive moderation: comments posted before a page is connected are not imported or processed. AI replies depend on how well the knowledge base and instructions are written, which takes real setup effort before automation is trustworthy.

CommentGuard

Name: CommentGuard
Author: CommentGuard

Automated Facebook and Instagram comment moderation with AI replies

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Screenshot of CommentGuard, Automated Facebook and Instagram comment moderation with AI replies

What is CommentGuard?

CommentGuard automates comment moderation on Facebook and Instagram posts and ads, with one inbox, filter-based auto-hiding or deletion, AI-drafted and fully automated replies, team roles, and analytics. Meta-approved and built for social teams, agencies and small businesses.

CommentGuard is a moderation layer for Facebook and Instagram pages, built to keep the comment sections on organic posts and paid ads free of spam, abuse and off-topic noise. It connects to Facebook Pages and Instagram Business Accounts, then watches every new comment and applies rules the account owner defines. The tool is aimed at social media managers, performance marketers, agencies and small business owners who cannot sit on their notifications all day but still need to answer customers quickly. In daily use the product centres on a unified inbox that collects comments from all connected pages and ads alongside Facebook and Instagram direct messages. Smart filters and bulk actions (hide, unhide, like, delete) let a moderator clear a backlog in a few passes. Behind the inbox sits a rule engine with individual switches: profanity AI, negativity AI, URLs, images, mentions, emojis, keywords, email and phone details, and a whitelist to exempt terms. The blunt option hides every new comment within seconds so nothing appears publicly until it is approved, and a delete mode removes comments instead of concealing them. Translation, saved replies and CSV exports round out the workflow. The AI side is where the product has grown beyond plain filtering. An agent drafts a reply to each incoming comment for review, or answers on its own using a knowledge base of brand facts and FAQs plus custom instructions. Automated replies can be delayed to feel less robotic, and the agent flags comments it cannot handle so a person fills the gap. Admins, managers and moderators get scoped access without page passwords, and unlimited users are bundled at no extra cost. Analytics track visible, hidden and deleted counts and per-person response times. Compared with moderation plugins that only blacklist words, CommentGuard is narrower in scope (Meta platforms only) but deeper in automation, and its Meta App Review approval makes it a safer choice than unofficial scripts.

How do you use CommentGuard?

1Create your account
Register on the signup page to begin the 7 day trial. No credit card is required, and every feature is unlocked during the trial period.
2Connect Facebook Pages and Instagram accounts
Sign in to the app and link your Facebook account. Pick the Pages and Instagram Business Accounts you want CommentGuard to work with, which takes only a few clicks.
3Set your moderation rules
Switch on the filters that matter for your audience: profanity AI, negativity AI, URLs, images, mentions, emojis, keywords, or email and phone detection. Add a whitelist for terms that should never be caught.
4Decide how aggressive to be
Choose whether unwanted comments are hidden or deleted, or turn on Hide all comments to hold every new comment until approval. Pick posts, ads or both as the scope.
5Train the AI agent and replies
Load brand facts, product details and FAQs into the knowledge base, write custom instructions for tone, and select a response style. Replies can be drafted for review or sent automatically with a natural delay.
6Invite the team and review analytics
Add admins, managers and moderators with access limited to the pages they handle, then use the insights dashboard to track visible, hidden and deleted counts and average response times.

Pros and cons

Pros

Single inbox covers comments from every connected page and ad plus Facebook and Instagram DMsAI
Granular filters handle profanity, negativity, URLs, images, mentions, emojis, keywords and contact details, with a whitelist for exceptionsAI
AI agents reply from a custom knowledge base, add natural delays, and flag comments they cannot answerAI
Unlimited team users at no extra cost with role-based access, so page passwords never need to be sharedAI
Meta App Review approved, which reduces the account risk of unofficial automation toolsAI

Cons

Only handles Facebook and Instagram, so TikTok, YouTube, LinkedIn and X comments need a separate toolAI
No retroactive moderation: comments posted before a page is connected are not imported or processedAI
AI replies depend on how well the knowledge base and instructions are written, which takes real setup effort before automation is trustworthyAI
Hiding all comments by default can suppress legitimate engagement if the review queue is not checked regularlyAI
Homepage does not publish a pricing table, so plan limits and costs must be checked before committingAI

How much does CommentGuard cost?

Free trial

A 7 day free trial gives unlimited access to every feature, and no credit card is required to start.

Learn more

Support

A dedicated help centre is linked from the site, and a blog covers product updates and guidance. The homepage does not describe live chat or phone support.

Learn more

Integrations

Connects to Facebook Pages and Instagram Business Accounts through the official Meta API, which has been approved by the Meta App Review team. No other integrations are listed on the homepage.

Features

Unified inbox for comments and DMs, filter-based auto-hiding or deletion for profanity, negativity, URLs, images, mentions, emojis, keywords and contact details, hide-all and delete modes, AI drafted replies, trainable AI agents with a knowledge base, saved and rotated replies, translation, bulk actions, private replies, user blocking, CSV exports, daily email notifications, role-based team access and comment analytics.

Frequently asked questions about CommentGuard

Does CommentGuard offer a free trial?
A 7 day free trial gives unlimited access to every feature, and no credit card is required to start.
How do you use CommentGuard?
The walkthrough on this page covers 6 steps: 1. Create your account 2. Connect Facebook Pages and Instagram accounts 3. Set your moderation rules 4. Decide how aggressive to be 5. Train the AI agent and replies 6. Invite the team and review analytics.
What platforms does CommentGuard support?
CommentGuard is available on Web App.
What does CommentGuard integrate with?
Connects to Facebook Pages and Instagram Business Accounts through the official Meta API, which has been approved by the Meta App Review team. No other integrations are listed on the homepage.
What are the limitations of CommentGuard?
Only handles Facebook and Instagram, so TikTok, YouTube, LinkedIn and X comments need a separate tool. No retroactive moderation: comments posted before a page is connected are not imported or processed. AI replies depend on how well the knowledge base and instructions are written, which takes real setup effort before automation is trustworthy.