What are the limitations of Layup?

Pricing is not published on the homepage, so buyers must talk to sales before budgeting. The AI is described as learning autonomously, but there is little public detail on how much manual review accuracy requires. Announced acquisition by Whatfix creates roadmap and continuity questions for long-term buyers.

Layup

Name: Layup
Author: Layup

An AI second cursor that guides users inside your own product

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Screenshot of Layup, An AI second cursor that guides users inside your own product

What is Layup?

Layup is an AI screen analyzer tool. Layup puts an AI-driven second cursor inside your product to onboard users, tour new features and deflect support tickets. It learns your interface without tagging, adapts to roles and permissions, and deploys with one line of code.

Layup is an in-app guidance layer built around an AI-powered second cursor. Instead of asking users to read a help article or book a call, the product places a visible pointer and conversation directly inside the interface, walking people through the exact screen they are looking at. The company positions it as onboarding, feature discovery and support deflection in one tool, deployed with a single line of code. It sits in the territory of digital adoption platforms and in-app walkthrough builders, but leans on AI to decide what to show rather than on hand-authored step sequences. In practice the agent adapts to context. It can switch between pointing at interface elements and holding a conversational exchange, adjusts to the user's plan, permissions and role, and targets specific accounts through built-in segmentation. Feature tours can be scheduled to reach the right users when something ships, turning launches into measurable engagement. Layup learns the product autonomously and relearns it as the interface changes, so tagging elements by hand is not part of the setup. Branding is configurable down to colors and icons. For developers, the promise is a low-effort install: paste one line of code and go live, or start by inviting Layup as a user in the product itself. The site claims any stack works and cites a deploy time under five minutes. On the compliance side, Layup lists HIPAA, GDPR, SOC 2 and a blinded data model, which matters for teams in regulated industries. Layup is aimed at SaaS product, growth and support teams that want fewer tickets and faster time to value without building an onboarding system in house. Buyers comparing it with established digital adoption suites should weigh the AI-first approach against the maturity and enterprise tooling of larger vendors. The company has announced it is joining Whatfix, a detail worth following for anyone planning a long-term rollout.

How do you use Layup?

1See the platform in action
Review the homepage walkthroughs of onboarding and feature tours to judge whether the cursor-driven style fits your product.
2Check plans and talk to sales
Open the plans page to see packaging, then book a conversation with the team to get pricing that matches your user volume.
3Sign in to the app
Create your account in the Layup app to set up the workspace where guidance flows and branding will be configured.
4Invite Layup into your product
Add Layup as a user in your own product so it can learn your interface without manual element tagging.
5Deploy the snippet and brand it
Paste the one-line code into your site, then adjust colors and icons so the cursor matches your product.
6Target users and launch tours
Set up segmentation by plan or role and turn on onboarding flows and feature tours for the right groups.

Pros and cons

Pros

Guidance happens inside the live product, so users learn on the real interface rather than in a separate help centerAI
The cursor and conversational modes can be switched in real time to match the user's situationAI
Segmentation and role or permission awareness let teams target specific accounts and user typesAI
Setup is light: one line of code, with an option to begin by inviting Layup as a userAI
Security posture is stated explicitly with HIPAA, GDPR, SOC 2 and blinded data handlingAI

Cons

Pricing is not published on the homepage, so buyers must talk to sales before budgetingAI
The AI is described as learning autonomously, but there is little public detail on how much manual review accuracy requiresAI
Announced acquisition by Whatfix creates roadmap and continuity questions for long-term buyersAI
No self-serve free tier or trial terms are visible, which slows evaluation for small teamsAI
Guidance depends on the agent reading your interface correctly, a risk for highly custom or fast-changing UIsAI

How much does Layup cost?

Pricing

The homepage does not list prices or tiers. It links to a plans page and a sales booking flow, so commercial details are handled directly with the team.

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Support

Contact is available by email and through a sales booking link. No dedicated help center or documentation portal is listed on the homepage.

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Integrations

Layup connects to any content or docs source according to the homepage, and the snippet is described as stack agnostic. No named third-party integrations are listed.

Features

An AI second cursor that points users to the right place in your interface, with live switching between cursor and chat guidance. Includes autonomous product learning without tagging, role and permission awareness, built-in segmentation, always-on feature tours, connectable content and docs, and full visual customization.

Frequently asked questions about Layup

How much does Layup cost?
The homepage does not list prices or tiers. It links to a plans page and a sales booking flow, so commercial details are handled directly with the team.
How do you use Layup?
The walkthrough on this page covers 6 steps: 1. See the platform in action 2. Check plans and talk to sales 3. Sign in to the app 4. Invite Layup into your product 5. Deploy the snippet and brand it 6. Target users and launch tours.
What platforms does Layup support?
Layup is available on Web App.
What does Layup integrate with?
Layup connects to any content or docs source according to the homepage, and the snippet is described as stack agnostic. No named third-party integrations are listed.
What are the limitations of Layup?
Pricing is not published on the homepage, so buyers must talk to sales before budgeting. The AI is described as learning autonomously, but there is little public detail on how much manual review accuracy requires. Announced acquisition by Whatfix creates roadmap and continuity questions for long-term buyers.