Listen Labs

Listen Labs is an analytics tool. Listen Labs runs customer research end to end with AI: it drafts the study, recruits from a 50M+ participant network, interviews people in 120+ languages with an AI moderator, and delivers traceable, presentation-ready findings.

Listen Labs is a market research platform that hands the full qualitative research cycle to AI: drafting the study, finding participants, conducting interviews, and producing the findings. It targets insights teams, brand marketers, product managers, UX researchers, agencies and investors who want interview-level depth without the calendar cost of moderating every conversation by hand. A study starts with a goal. The platform proposes objectives, questions and probing context in seconds, or accepts an existing interview guide. Participants come from a stated network of more than 50 million people, including hard-to-reach audiences, or from a team's own contact list. An AI moderator then talks with each respondent, asks follow-up questions to draw out fuller answers, and runs around the clock in over 120 languages. The vendor reports customer responses averaging three times longer than usual. Output is built for stakeholders rather than analysts alone. Deliverables range from highlight reels to presentation-ready slides, and every claim is said to trace back to a real interview, which matters when findings are challenged. A workspace keeps past studies, themes and reports searchable, so later projects can build on earlier ones instead of starting cold. Use cases listed on the site include pricing tests, consumer journey mapping, multi-market segmentation, brand tracking, concept and prototype testing, creative and message testing, B2B and expert audiences, and screen-shared usability testing. Published case studies cite Anthropic, Microsoft, Sweetgreen and Simple Modern, with figures such as 150+ multilingual interviews, 300+ locations tested and a fourfold larger sample. The company also lists in-house researchers with backgrounds at firms such as The Harris Poll and Morning Consult. Among alternatives, Listen Labs sits between survey tools, which scale cheaply but stay shallow, and traditional agencies, which offer depth but move slowly. The homepage shows no self-serve pricing, so access runs through a demo request and an enterprise-style sales process.