Referent

AI agents that run a law firm's admin while lawyers approve

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Screenshot of Referent, AI agents that run a law firm's admin while lawyers approve

What is Referent?

Referent is AI-native practice management software for law firms. Agents handle intake, email filing, drafting, deadlines, billing and follow-ups through a chat interface, while lawyers approve every critical action in an audited log.

Referent is practice management software for law firms built around AI agents rather than manual data entry. Instead of storing records that a lawyer must type and update, it positions itself as a system of action: agents carry out operational tasks, and the lawyer reviews and approves the important steps. The work is driven through a chat-style interface, where an instruction such as moving a client to "In Progress", drafting an engagement agreement, scheduling a review meeting and emailing a calendar invite can be given in one sentence. The homepage walks through six areas of the workflow. Intake lets a prospective client talk to the firm's AI at an intake link, after which Referent screens the fit, opens a matter and prepares the engagement for approval. Connected inboxes have emails and attachments filed to the correct matter, with items needing attention flagged. Drafting produces replies, letters and documents from the full matter context. Deadlines such as court dates, filings and limitation periods are tracked with reminders. Billing captures time as work happens and assembles invoices, hourly or flat fee. Follow-ups such as payment nudges and review requests are drafted automatically. A workspace import step also appears to bring in existing clients, matters and files. Control is a central part of the pitch. Nothing is sent, filed or billed without sign-off, and every action is logged and auditable. The site also describes encrypted, isolated workspaces by default and links a dedicated security page. The audience is solo lawyers and small or boutique firms, each with its own landing page, while a larger-firm offering is labelled as coming soon. Access currently runs through a demo or application form rather than self-serve signup. Against a traditional legal CRM that records what staff do, or a patchwork of documents, spreadsheets and an inbox, Referent argues for automation of the admin layer itself, and a comparison page sets out that case in more detail. Buyers weighing it should treat it as an early, agent-first product rather than a conventional case management suite.

How do you use Referent?

  1. 1Request access
    Book a demo or submit the application form to get a Referent workspace set up for your firm.
    Referent — Request access
  2. 2Import existing data
    Use the workspace setup import to bring in current clients, matters and files, then review the results and confirm.
  3. 3Connect your inbox
    Link your email so Referent can file messages and attachments to the correct matter and flag items that need attention.
  4. 4Share an intake link
    Send prospective clients to your AI intake link so Referent can screen the fit, open a matter and prepare the engagement for approval.
  5. 5Review and approve actions
    Give instructions in chat, then check drafts, deadlines and invoices and approve each critical step before it goes out.

Pros and cons

Pros

  • Covers the full admin cycle from client intake through billing and follow-up in one workspaceAI
  • Chat-style commands replace manual record entry and can trigger several actions at onceAI
  • Nothing is sent, filed or billed without lawyer approval, with every action loggedAI
  • Inbox connection files emails and attachments to the right matter automaticallyAI
  • Dedicated pages for solo lawyers and small firms plus a security page and head-to-head comparisonAI

Cons

  • Access appears to run through a demo or application form, so there is no obvious self-serve startAI
  • No pricing is published on the homepage, which makes budgeting and comparison difficultAI
  • The big law offering is marked as coming soon, so larger firms cannot rely on it yetAI
  • Approval on every critical step keeps lawyers in the loop, which limits how hands-off it can beAI
  • Integrations beyond email and file import are not detailed on the homepageAI

How much does Referent cost?

Integrations

The homepage shows inbox connection (a Gmail logo appears) for filing emails and attachments, plus a workspace import for clients, matters and files. No broader integration list is given.

Features

AI client intake, email and attachment filing to matters, pre-drafted replies and documents, automatic deadline tracking, background time capture and invoicing (hourly or flat fee), drafted follow-ups, voice commands, chat control, approval gates and audit logs.

Frequently asked questions about Referent

  • How do you use Referent?
    The walkthrough on this page covers 5 steps: 1. Request access 2. Import existing data 3. Connect your inbox 4. Share an intake link 5. Review and approve actions.
  • What platforms does Referent support?
    Referent is available on Web App.
  • What does Referent integrate with?
    The homepage shows inbox connection (a Gmail logo appears) for filing emails and attachments, plus a workspace import for clients, matters and files. No broader integration list is given.
  • What are the limitations of Referent?
    Access appears to run through a demo or application form, so there is no obvious self-serve start. No pricing is published on the homepage, which makes budgeting and comparison difficult. The big law offering is marked as coming soon, so larger firms cannot rely on it yet.

Status

StatusActive
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Added10/8/2026

Platforms

Web App

Pricing

Paid