Retellio

Retellio analyzes recorded customer calls with AI agents, surfacing churn and deal risk, executive summaries and deal intelligence, then routing findings into Slack and other tools. Built for product and revenue teams already recording calls through Gong, Zoom, HubSpot or Salesforce.

Retellio is a call analysis platform built for product and revenue teams that sit on large archives of recorded customer conversations. Its AI agents read through call recordings and surface the themes, commitments and risk signals buried in them, so a team does not need to listen to hours of audio to learn what customers actually said. The pitch is scale: thousands of calls processed in seconds rather than sampled one at a time. The product is organized around four outputs. Early Risk Detection watches for churn and deal risk signals and pushes them into Slack before they show up in the numbers. Executive Briefs condense call activity into high level summaries aimed at leaders who will not listen to raw recordings. Deal Intelligence analyzes each deal in real time to expose stalled opportunities, hidden risks and missed commitments. Automated Workflows then route the resulting insights to the right people, open tickets and trigger follow up actions without manual handling. The intended user is a product, sales or revenue operations team already recording calls through a platform such as Gong or Zoom, with CRM data in HubSpot or Salesforce and a team working in Slack. Setup is described as a same day process: connect the sources, configure prompts and routing, then let insights arrive in the channels where people already work. Customers quoted on the site describe assigning segments to calls through custom prompts and receiving the result in Slack, and using podcast style recaps of calls to act quickly. Retellio belongs to the conversation intelligence tier alongside call recording and revenue intelligence suites, but its emphasis is on agentic research over dashboards. It is SOC 2 Type II compliant and encrypts stored data. Buyers should note that the site now redirects its positioning toward Verlo, an AI assistant for financial advisors, and that pricing is not published; engagement runs through a demo booking. Teams wanting transparent self serve pricing or a free tier will need to look at alternatives.