Serko AI

Serko AI is an AI flight planner tool. Serko.ai is an AI native business travel agent. Travelers describe a trip in chat, and it shortlists flights and hotels around learned preferences such as cabin class, departure times and loyalty programs.

Serko.ai is an AI native travel agent aimed at people who book their own work trips, with or without a corporate travel program. Instead of scrolling through generic result lists, the traveler states where they need to go and what matters to them, and the agent searches and shortlists flights and hotels built around those preferences. The product positions itself as a single conversation that runs from planning through the return home, replacing the usual mix of booking portal, approval email chain and policy PDF. The personalization layer is the part worth understanding. Serko learns travel habits over time, picking up details such as cabin preference, a dislike of early departures, hotel gyms or specific loyalty memberships, and folds them into later searches. Every itinerary is still confirmed by the traveler: the agent recommends, it does not silently rebook. Two safety features sit underneath the booking flow. Stress-free Cancellation makes flights and hotels refundable in practice, with flights cancellable up to three hours before departure and hotels up to check-in, provided the booking was made more than 24 hours ahead. Disruption management monitors trips and surfaces replacement options across airlines before the traveler reaches the gate. Companies get a parallel view. Once connected, an organization can follow each journey, watch spend as it happens and adjust bookings while the trip is live, which puts Serko in the same conversation as managed travel platforms rather than consumer booking sites. The main caveat is scope: the homepage describes flights and hotels, not rail, car hire or expense filing, so teams needing a full end to end travel and expense stack will likely keep other tools alongside it. Pricing is not published beyond a free signup and a per booking Protection and Support fee. It suits frequent business travelers, small teams without a travel management company, and larger organizations that want policy visibility without a separate approvals portal.