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A 7 day free trial is available with no credit card required. It is listed on the pricing tiers as the entry point before a paid subscription begins.
Learn moreEllie
Overnight AI drafts that sound like you, waiting in Gmail or Outlook
Beginner
What is Ellie?
Ellie is an email polishing tool. Ellie connects to Gmail or Outlook and writes replies overnight in your own voice, leaving finished drafts in the right threads for you to skim and send. Custom categories, per-category voices and a grounded knowledge base make it most useful for founders, consultants and small teams with heavy correspondence.
Ellie is an email drafting assistant that works inside the inbox you already use. You connect a Gmail or Outlook account once, and every morning the drafts folder holds finished replies to the threads that needed an answer. Nothing is sent automatically: the drafts sit there for you to skim, adjust and send. The product is built around the premise that most email work is repetitive writing, not decisions, so the decision stays with you while the typing gets handled overnight. The training runs on your own sent mail. Ellie reads past messages and picks up the small habits that make your writing recognisable, such as how you open a message, how you sign off with clients versus colleagues, and how long your replies usually run. There are no rigid templates and no identical output across threads. In practice this matters most for people who answer the same kinds of questions all day: founders, consultants, account managers, support leads, and small sales teams that spend hours on correspondence. Beyond voice matching, Ellie handles routing and facts. You define email categories in plain sentences, and each category decides whether a draft is produced, whether a task with a due date appears, and which role voice writes the reply (brisk for billing, warm for sales, patient for support). A knowledge base crawls your public site and help centre, and generic connectors pull live records such as plan tier or renewal date at draft time, so figures in a draft come from source rather than guesswork. Ellie competes with generic AI writing assistants and with native smart-compose features in mail clients. Its differentiator is the combination of your own voice, per-category roles and grounded company data. The main commercial caveat is that the always-on, multi-account experience is reserved for the higher tiers.
How do you use Ellie?
1Check the plan and start the trial
Review the three tiers and reply limits on the pricing page, then begin the seven day trial, which needs no card. Each tier maps to a different drafting limit and account allowance.
2Create an account and connect your inbox
Sign up, then link Gmail or Outlook from the dashboard. The same account activates the browser extension and the Outlook desktop add-in if you prefer those routes.3Feed Ellie your sent mail
Provide a batch of previous sent messages so the model can observe your openers, sign-offs and typical reply length. The number of messages allowed depends on your plan.4Define categories and role voices
Write a sentence for each category describing what belongs in it, then assign a tone role such as brisk finance or warm sales. Categories also decide which threads get drafted and which become tasks.5Add company sources and connectors
Point the knowledge base at your homepage, help centre and pricing pages, and add a connector for CRM, billing or helpdesk records so drafts can cite live details.6Skim, edit and send the next morning
Open your drafts folder in Gmail or Outlook, review the replies written overnight, adjust a word or figure where needed, and send each one from the existing thread.
Pros and cons
Pros
- Drafts arrive in the native Gmail or Outlook thread, so there is no new app or workflow to learn.AI
- Style learning is based on your sent mail rather than fixed templates, producing replies that vary by thread and recipient.AI
- Categories are described in plain sentences and control drafting, task creation and which voice writes the reply.AI
- Knowledge base and CRM lookups ground drafts in real policies, order numbers and renewal dates instead of invented facts.AI
- Team sharing on paid tiers lets an entire group reuse the same training material and roles.AI
Cons
- Outlook web and Fastmail support on the entry tier runs through a browser extension, so the always-on background drafting needs the pricier Business plan.AI
- Reply caps are tight on lower plans: 25 replies per day on Casual and 100 per day shared across the team on Business.AI
- The free trial lasts seven days, and there is no ongoing free tier for the core email product.AI
- Draft quality depends on having a substantial archive of sent mail, so new accounts or shared inboxes will start weaker.AI
- Knowledge base coverage is limited to publicly indexable pages, and weekly re-indexing means fast-changing policies can lag.AI
How much does Ellie cost?
Pricing
Three tiers priced in local currency: Casual at $19 per month for personal use with 25 replies a day, Business at $39 per month with 100 replies a day and 3 seats, and Professional at $79 per month with unlimited replies and 5 seats. A discount applies to the first three months via a coupon at checkout.
Learn moreSupport
Email support is included on the Business plan with a two working day target, and Professional adds priority email support with a one working day target plus setup help. No phone or live chat channel is mentioned.
Learn moreIntegrations
Connects to Gmail and Outlook, with an Outlook desktop add-in and a browser extension that also covers Outlook web and Fastmail. Generic connectors pull records from CRM, e-commerce, helpdesk and billing systems, and public website or help centre pages feed the knowledge base.
Features
Voice learning from sent mail, overnight auto-drafting into native Gmail and Outlook threads, custom categories written as plain sentences, per-category role voices, task creation with due dates, a site knowledge base that re-indexes weekly, live CRM and billing lookups cited in drafts, team sharing on paid plans, plus a browser extension and Outlook desktop add-in.
Frequently asked questions about Ellie
How much does Ellie cost?
Three tiers priced in local currency: Casual at $19 per month for personal use with 25 replies a day, Business at $39 per month with 100 replies a day and 3 seats, and Professional at $79 per month with unlimited replies and 5 seats. A discount applies to the first three months via a coupon at checkout.Does Ellie offer a free trial?
A 7 day free trial is available with no credit card required. It is listed on the pricing tiers as the entry point before a paid subscription begins.How do you use Ellie?
The walkthrough on this page covers 6 steps: 1. Check the plan and start the trial 2. Create an account and connect your inbox 3. Feed Ellie your sent mail 4. Define categories and role voices 5. Add company sources and connectors 6. Skim, edit and send the next morning.What platforms does Ellie support?
Ellie is available on Web App, Browser extension, Windows and MacOS.What does Ellie integrate with?
Connects to Gmail and Outlook, with an Outlook desktop add-in and a browser extension that also covers Outlook web and Fastmail. Generic connectors pull records from CRM, e-commerce, helpdesk and billing systems, and public website or help centre pages feed the knowledge base.What are the limitations of Ellie?
Outlook web and Fastmail support on the entry tier runs through a browser extension, so the always-on background drafting needs the pricier Business plan. Reply caps are tight on lower plans: 25 replies per day on Casual and 100 per day shared across the team on Business. The free trial lasts seven days, and there is no ongoing free tier for the core email product.
Status
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Added10/21/2026
Platforms
Web AppBrowser extensionWindowsMacOS
Pricing
Free TrialSubscriptionPaid
