Engage by CloudResearch

Engage by CloudResearch is a question answering tool. CloudResearch Engage runs AI-moderated qualitative interviews at survey scale: a thousand respondents each get follow-up questions built from their own answers, and results return as themes, quotes and numbers from one fielding.

Engage is CloudResearch's AI-moderated interview product, built for research teams that need the reasoning behind a decision rather than a single click on a rating scale. The pitch is straightforward: a conventional qualitative study reaches a dozen people over three months, while a survey reaches a thousand but captures only one answer each. Engage runs a conversation with every respondent, so a thousand completes arrive with follow-up questions attached. The same fielding produces themes, verbatim quotes and the quantitative numbers together. The workflow starts in a survey builder that supports the structures quant researchers already rely on, including skip logic, quotas, MaxDiff, matrix, ranking and randomised answer order. On top of that skeleton, Engage adds AI probes generated from what each participant actually said, delivered in text, audio or video. A respondent who calls a design untrustworthy gets asked what specifically creates that impression, and the probe is written in under a second from their own words. Themes then come back grouped and traceable to individual transcripts, so a percentage never floats free of the quote behind it. It suits market research agencies, brand and product teams, and academic or institutional researchers who need defensible qualitative evidence at sample sizes that survive scrutiny. Two delivery paths exist: teams can run the study themselves inside the platform, or hand a brief to CloudResearch and receive a finished readout. Sample can come from CloudResearch's own ID-verified panel, the client's panel, or the client's own customer list, with identity checks applied inside the survey rather than only at signup. CloudResearch states the verification technology is developed in-house and runs on any sample brought to the platform. Compared with general purpose AI survey tools, Engage leans hard on respondent verification and on compliance posture, listing IRB readiness, HIPAA compliance and SOC 2 Type 2. That framing, plus a cited Nature Human Behaviour paper on sample validity, positions it for regulated industries and institutional review boards rather than casual feedback collection. Pricing is quoted per study, so buyers should expect a sales conversation rather than a published rate card.