Nenos Software

Nenos Software is a Romanian applied AI start-up (Bittnet Group) delivering custom knowledge and process AI agents for enterprises, integrated with ERP, CRM and legacy systems and deployable on major clouds or on-premise.

Nenos Software is a Romanian applied AI start-up, part of Bittnet Group, that builds specialized AI agents for enterprise environments. It is not a self-serve app. Nenos works with organizations to configure agents around their own systems, documents and security rules, so the result behaves like a digital team member rather than a generic chatbot. The offering splits into two agent families. Knowledge agents manage and correlate organizational knowledge using retrieval-augmented generation, drawing on sources such as ERP, CRM, document management systems and data lakes under strict data governance. Process agents automate and orchestrate end-to-end operational workflows, combining language models, machine learning and decision logic with ERP, CRM, BPM, RPA and legacy systems. Named examples include agents for investor relations, HR, IT support and bid or tender teams, which answer questions, synthesize documents, fill in forms, share relevant links and run parallel conversations around the clock. In practice, a deployment starts with integration into existing systems, a decision about which knowledge sources count, configuration of workflows and response rules, and alignment with the client's compliance policies. The company says its architecture is containerized and infrastructure agnostic, running on AWS, Microsoft Azure, Google Cloud or on-premise hardware, with API-first connectors and custom adapters. Agents can be exposed through websites, email, WhatsApp or internal communication platforms. Security measures cited include guardrails against prompt injection, session isolation, real-time monitoring and interaction auditing, with GDPR and ISO 27001 as reference standards. Nenos positions itself as a services-led vendor with credentials to match: an AWS partner with a Generative AI services designation and a certified partner in the Claude Partner Network. It suits mid-size and large organizations that want custom, governed agents and are willing to run an implementation project. Teams looking for a quick sign-up, a visible price list or a no-code builder will find better fits among self-serve agent platforms, while Nenos competes more directly with integrators and consultancies that deliver bespoke enterprise AI.