Sensay

Sensay is a chat tool. Sensay captures departing employees' expertise through AI-led exit interviews, then makes that knowledge queryable by the remaining team via Slack and Microsoft Teams integrations.

Sensay is an offboarding knowledge platform that uses AI-driven interviews to capture expertise from employees before they leave an organisation. At its core is Sophia, an AI interviewer that conducts structured conversations with departing staff, drawing out tacit knowledge, role nuances, and undocumented processes that typically vanish when someone hands in notice. The captured material is then organised and made searchable as an AI chat assistant that remaining team members can query at any time. The platform targets HR teams, operations managers, and leadership at companies concerned about institutional knowledge loss. The problem it addresses is measurable: the company cites $31 billion in annual knowledge-loss costs industry-wide, 650 hours per year spent searching for information that already existed somewhere, and an average of six months to rebuild the expertise a single departing employee carried. Sensay's stated outcomes include a 95% knowledge retention rate and 40% faster onboarding for replacement hires, with a claimed 3x return on investment from reduced training and knowledge-search overhead. Setup is described as taking minutes, with first interviews completable within two days of account creation. Administrators invite leavers through the platform, Sophia schedules and conducts the audio interview autonomously, and the resulting knowledge is stored with AES-256 encryption at rest, TLS encryption in transit, and role-based access controls. Teams then query that knowledge through native integrations with Slack and Microsoft Teams, or generate custom documents from the captured content on demand. Among alternatives such as handover documents or shared drives, Sensay's point of difference is the conversational interview format, which the company argues extracts tacit knowledge that text-based handover processes routinely miss. More than 200 companies are reported as users, and the product earned the number-two spot on Product Hunt's Product of the Day ranking. It sits at a specific intersection of HR workflows and enterprise knowledge retention, making it most relevant to organisations with high employee turnover or role-critical specialists.