Teneks

Conversation intelligence for Baltic and Polish sales teams

Beginner
Screenshot of Teneks, Conversation intelligence for Baltic and Polish sales teams

What is Teneks?

Teneks is a note maker tool. Conversation intelligence for teams working in Estonian, Finnish, Polish, Latvian and Lithuanian. Teneks records calls and meetings, produces transcripts and meeting records with decisions and owners, and offers live in-call guidance drawn from earlier conversations, with processing and storage in the EU.

Teneks is a conversation intelligence tool built around the languages of the eastern Baltic and Poland: Estonian, Finnish, Polish, Latvian and Lithuanian, with English handled alongside them. It records the calls and meetings a team already holds, either through a desktop app on Windows or macOS or by starting a recording in the iOS app, and turns each one into a transcript, a summary and a structured meeting record listing decisions, owners, proposed next steps and unresolved questions in the language the conversation was held in. The product has three layers. Meeting records preserve context after the call ends and can be sent to people who were not present, with every decision linked back to the transcript and audio. A weekly overview aggregates recorded conversations to surface recurring objections, customer requests and stalled discussions across the team. Live guidance is the third layer and the most distinctive: while a call is running, Teneks brings details from earlier offers and conversations onto the rep's screen, along with a suggested response, an alternative action and the reasoning behind each. Guidance draws on the company's own recorded context and appears only on the user's screen; no bot joins the call and the other party sees nothing. A recording notice is built in and its wording is approved before it is switched on. Sales teams are the primary audience, particularly those selling in Estonian, Finnish, Polish, Latvian or Lithuanian, where general purpose call tools often handle names, figures and terminology badly. The same records serve leadership, operations, recruiting and project teams that need decisions and open questions in one place. Teams can start with records or the weekly overview and add live guidance only for reps who want it. Alternatives tend to be English-first meeting assistants that summarise but rarely coach in the local language, or sales coaching platforms that require a bot in the meeting. Teneks competes on language coverage, EU processing and storage, and guidance that is available while the conversation is still happening.

How do you use Teneks?

  1. 1Bring a conversation into Teneks
    Install the desktop app for Windows or macOS, or start a meeting recording in the iOS app using the phone microphone. An existing recording can also be uploaded instead.
    Teneks — Bring a conversation into Teneks
  2. 2Check the transcript and meeting record
    After the conversation, review the transcript, summary, decisions with owners, proposed next steps and open questions, all in the language the meeting was held in.
  3. 3Send the record to people who missed it
    Share the meeting record with colleagues who were not present so they can follow each decision back to the transcript and audio.
  4. 4Test the language handling with one real recording
    Send a single recording to see how Teneks handles your team's names, figures and terminology before committing the whole team.
    Teneks — Test the language handling with one real recording
  5. 5Review the weekly overview
    Use the overview to find recurring objections, customer requests and unresolved questions across the week's recorded calls, then choose a coaching focus.
  6. 6Approve the recording notice and review security
    Read the built-in recording notice wording and confirm it before switching it on, and check the security page for data handling and GDPR details.
    Teneks — Approve the recording notice and review security

Pros and cons

Pros

  • Genuine support for Estonian, Finnish, Polish, Latvian and Lithuanian, with native speakers checking outputAI
  • Live guidance during the call without a bot or extra attendee joining the meetingAI
  • Meeting records link decisions and owners back to the transcript and the audioAI
  • Weekly overview surfaces recurring objections and unresolved questions across recorded callsAI
  • Processed and stored in the EU, with a DPA available on requestAI

Cons

  • No pricing information is published on the homepage, so buyers must talk to sales before budgetingAI
  • Real-time guidance runs in a desktop app, and the iOS app is positioned mainly for recording meetingsAI
  • Language coverage stops at five regional languages plus English, which rules out multinational teamsAI
  • No third party integrations or CRM connectors are described on the homepageAI
  • Recording consent rules vary by country and the team using it remains responsible for complianceAI

How much does Teneks cost?

Free trial

A single real recording can be sent in for a transcript and meeting record; a demo covers the weekly overview across conversations. The homepage does not describe a time limited free trial.

Learn more

Support

Support is offered by phone and through demo booking on the homepage. A security page covers data handling and a DPA is available on request.

Learn more

Features

Meeting records with transcripts, summaries, decisions, owners and open questions in the language of the call; live in-call guidance with suggested responses and reasoning; a weekly overview of recurring objections and stalled discussions; search across past conversations; iOS recording through the phone microphone; desktop apps for Windows and macOS.

Frequently asked questions about Teneks

  • Does Teneks offer a free trial?
    A single real recording can be sent in for a transcript and meeting record; a demo covers the weekly overview across conversations. The homepage does not describe a time limited free trial.
  • How do you use Teneks?
    The walkthrough on this page covers 6 steps: 1. Bring a conversation into Teneks 2. Check the transcript and meeting record 3. Send the record to people who missed it 4. Test the language handling with one real recording 5. Review the weekly overview 6. Approve the recording notice and review security.
  • What platforms does Teneks support?
    Teneks is available on Web App, iOS, MacOS and Windows.
  • What are the limitations of Teneks?
    No pricing information is published on the homepage, so buyers must talk to sales before budgeting. Real-time guidance runs in a desktop app, and the iOS app is positioned mainly for recording meetings. Language coverage stops at five regional languages plus English, which rules out multinational teams.

Status

StatusActive
Views0
Outbound clicks0
Added10/21/2026

Platforms

Web AppiOSMacOSWindows

Pricing

Paid