Support
Contact is through a demo booking link and a website form, with replies promised within one working day. An FAQ addresses data location, access, integrations and agent errors.
Learn moreBracket
Production AI agents that run your end-to-end business processes
Beginner
What is Bracket?
Bracket is a service-led agent platform for enterprise operations. Its team defines and builds a single end-to-end process, wires it into systems like CRM, ERP, Slack and email, then runs it inside the customer environment, with custom screens for monitoring and step approvals.
Bracket is an agent platform for enterprise operations, aimed at companies that want AI to carry real process work rather than assist with isolated tasks. The pitch is deliberately narrow: one process at a time, built to match how a specific business already operates. Agents draw on a layer the vendor calls Business Context, which holds the data, institutional knowledge and connected systems that a given process depends on. Deployment is service-led rather than self-serve. A Bracket team sits with the customer to define the process step by step, then builds it and connects it to the systems it must touch, such as the CRM, ERP, Slack or email. The stated timeline is a running process inside the customer's environment within about a week of the build. Day to day, staff work through a management interface of custom screens for watching processes run, approving individual steps and collaborating with agents, backed by reusable agents, skills and integrations assembled into each solution. Coverage spans several verticals with concrete process lists: credit underwriting, KYC and AML reviews and loan operations in financial services; procurement, vendor onboarding and plant maintenance in industrial settings; claims intake, underwriting and renewals in insurance; trial intake and regulatory dossiers in life science; lease administration and tenant onboarding in real estate; editorial scheduling in media; and field dispatch and provisioning in telecommunications. Published customer accounts include Kol Timber, Berkeley Payment Solutions, Alphabiome and ICL. Bracket competes less with off-the-shelf task managers than with internal builds and enterprise automation suites, and it is positioned accordingly: sales-led, implementation-heavy and priced per engagement rather than per seat. Teams wanting instant signup and transparent list pricing will find nothing here to evaluate on their own; buyers should expect a scoping conversation first.
How do you use Bracket?
1Request a scoping conversation
Submit the contact form with company details and a description of the process you want handled. The team states it replies within one working day.
2Describe the process step by step
Work with a Bracket integrator to map the process as it actually runs today, including the decisions and handoffs involved.
3Connect the systems it touches
The build team links the process to the CRM, ERP, Slack, email or other systems it depends on, assembled from reusable agents, skills and integrations.4Review the management interface
Custom screens are set up for your team to watch processes run in real time, approve individual steps and collaborate with the agents.5Run the process in your environment
The process goes live within roughly a week of the build, and your operators monitor and approve work from the interface from then on.
Pros and cons
Pros
- Covers a wide set of named end-to-end processes across finance, insurance, industrial, life science, real estate, media and telecomAI
- Vendor builds and connects each process to the customer's existing systems rather than requiring in-house engineeringAI
- Custom management interface lets staff watch runs, approve steps and work alongside agentsAI
- Published customer outcomes include a $380K annual saving at Kol Timber and 80 percent lower cost per launch at BerkeleyAI
Cons
- No self-serve signup, public pricing or product trial: every engagement starts with a sales callAI
- Processes are built by Bracket's team, so teams carry implementation dependency rather than configuring workflows themselvesAI
- Scope is explicitly one process at a time, which may feel slow for departments wanting broad coverage at onceAI
- Homepage FAQ addresses what happens when an agent errs, but the published copy does not detail the safeguardsAI
How much does Bracket cost?
Integrations
Bracket connects processes to the customer's CRM, ERP, Slack and email, and mentions wiring into SAP, Priority and OSS/BSS environments. The exact list of supported systems is not published.
Learn moreFeatures
Agents run end-to-end processes using a Business Context layer of company data, knowledge and systems, assembled from reusable agents, skills and integrations. A custom management interface shows live runs, step approvals and agent collaboration. Named coverage includes underwriting, KYC and AML, procurement, claims intake, lease admin, editorial scheduling and field dispatch.
Learn moreFrequently asked questions about Bracket
How do you use Bracket?
The walkthrough on this page covers 5 steps: 1. Request a scoping conversation 2. Describe the process step by step 3. Connect the systems it touches 4. Review the management interface 5. Run the process in your environment.What platforms does Bracket support?
Bracket is available on Web App.What does Bracket integrate with?
Bracket connects processes to the customer's CRM, ERP, Slack and email, and mentions wiring into SAP, Priority and OSS/BSS environments. The exact list of supported systems is not published.What are the limitations of Bracket?
No self-serve signup, public pricing or product trial: every engagement starts with a sales call. Processes are built by Bracket's team, so teams carry implementation dependency rather than configuring workflows themselves. Scope is explicitly one process at a time, which may feel slow for departments wanting broad coverage at once.
Status
StatusActive
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Added10/22/2026
Platforms
Web App
Pricing
Paid
