Cisco AI Canvas

Cisco AI Canvas is a shared AgenticOps workspace inside Cisco Cloud Control where operators and specialized AI agents investigate alerts, correlate signals and assemble remediation plans, with human approval before actions execute and context preserved across shifts and escalations.

Cisco AI Canvas is a workspace for what Cisco calls AgenticOps: a shared environment where IT operators and AI agents investigate, correlate and resolve infrastructure problems across domains in the same session. It sits inside Cisco Cloud Control, the umbrella platform that unifies data, identity and topology, and it turns that foundation into a working surface for both people and software agents. The pitch is straightforward: instead of jumping between monitoring consoles during an incident, an operator asks questions and directs agents from one place. In daily use the product follows an alert to an outcome. A notification fires and its full context is pulled into the workspace. Specialized agents chosen for the issue then explore signals, run diagnostics and assemble a remediation plan, with live charts, topology maps and widgets appearing on the canvas as evidence arrives. Findings and proposed actions come back to the team for review and approval before anything executes, and outcomes are captured so the thread survives shift changes and escalations. Multiple operators can join a shared session with visibility into both human and agent activity. The tool is aimed at network, security and infrastructure operations teams already working in the Cisco estate, where products are natively connected and responsive. Non-Cisco tools and custom agents come in through native integrations and open MCP connectivity, and custom agents are assembled in Cloud Control Studio from an organization's own knowledge. Compared with a general chatbot, the distinction is persistence and governance: this is a durable operational record with organization-defined policies governing agent actions, not a disposable conversation. Compared with a stand-alone AIOps product, it is less a bolt-on analytics layer and more a collaborative front end over Cisco's existing telemetry, so its value scales with how much of the environment is Cisco. One caveat worth noting up front: Cisco states that many products and features mentioned on the page are still in development and will ship as they are finalized, and that release timelines can change. Buyers should confirm which capabilities are generally available today rather than treating the whole page as a current feature list.