Decisional AI

Decisional AI is a proactive AI assistant tool. Decisional builds AI agents that automate back-office operations for commercial contractors, connecting to QuickBooks, ServiceTitan, ServiceTrade, BuildOps and other tools. Dex plans and monitors workflows while Automation Agents execute them with visible run history and self-healing retries.

Decisional is a platform for building and running AI agents that automate operational work, with an initial focus on commercial contractors in HVAC, plumbing, electrical, mechanical services, roofing and general construction. Instead of asking a team to learn a new system of record, the agents operate inside the software a business already uses, connecting to tools such as QuickBooks, ServiceTitan, ServiceTrade and BuildOps, plus spreadsheets and email. The pitch is aimed at owners and operations leads who lose evenings to paperwork and reconciliation rather than at developers. The product has two layers. Dex is the assistant that plans work, assigns automations and monitors outcomes, and it can be reached through Slack, Telegram or a secured fork of OpenClaw. Automation Agents are the workers: purpose-built workflows such as an invoice follow-up agent that checks payments, drafts reminders and updates records, or a lead response agent that answers new inquiries and keeps the CRM current. Workflows mix deterministic rules, AI steps and custom code, and each step runs on a chosen runtime (Claude Code or Codex with model options from Anthropic and OpenAI). A visible run history shows what executed and what it cost in calls. In practice, a scheduled trigger can pull invoice data from QuickBooks, have an agent build an Excel report, and email it through Outlook on a Monday morning cadence. Agents can parse PDFs, invoices and contracts, use a spreadsheet to track long-running work, and load tool-specific skills so they follow guardrails for each connected app. When a run fails, Dex inspects the broken step, patches the workflow and reruns it. Decisional positions itself between general assistants like ChatGPT and connector tools like Zapier or n8n: the assistants reason but do not reliably run business processes, and the automation platforms move data without judgment. Decisional tries to span both. Templates for procurement approvals, Stripe invoice summaries, Attio follow-ups and weekly engineering reports give new users a starting point. Pricing is not published on the homepage; the primary entry point is a demo booking.