Yasna

AI moderator that runs in-depth interviews at survey scale

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Screenshot of Yasna, AI moderator that runs in-depth interviews at survey scale

What is Yasna?

Yasna is an AI moderator for qualitative research. It runs in-depth interviews in text, voice or video across 45+ languages, recruits and screens respondents through links or panels, then transcribes and summarises every session into structured reports. Market, UX and CX researchers use it to run far more interviews than a human team could schedule.

Yasna is an AI interviewer built for qualitative research. Instead of scheduling one-on-one calls with a handful of participants, a research team writes an interview guide, shares a link, and lets an AI moderator hold in-depth conversations with many respondents at once. Answers can arrive as text, voice or video, and the platform transcribes, summarises and structures everything afterward. The pitch is human-quality moderation combined with machine throughput, and it is aimed squarely at teams that treat depth interviews as a method they cannot usually afford. The workflow is split into four stages. Setup is guide creation, where the team states objectives and key questions and tells the AI where to probe, with support for uploading text, images, videos, mockups and landing pages as stimuli. Recruitment happens by sharing a link with a CRM database or drawing on built-in panels, with AI screening to keep the sample on target. Interviewing is where the AI takes over, adapting follow-ups to each answer, acknowledging what was said before moving on, and working in more than 45 languages. Reporting turns transcripts into story-style summaries, quotes in text, voice and video, percentages and cross-tabs, with one click translation for international stakeholders. In practice the product replaces part of the fieldwork grind rather than the researcher. Moderators still decide what to ask and how to interpret results, but they are not booked for every session. This makes it a fit for market research agencies, UX and CX teams, product groups and small research functions running exploratory studies, concept tests, churn interviews or voice-of-customer programmes. The method is depth interviewing, so it sits closer to a qualitative platform than to a survey builder. The homepage lists GDPR compliance and ISO 27001:2022, with encrypted data stored in the EU on Microsoft Azure and kept out of LLM training. AI moderators still need piloting on sensitive or highly technical audiences, and the vendor's quality claims deserve a controlled test before a large study.

How do you use Yasna?

  1. 1See the AI moderator in action
    Open the demo page and book a walkthrough with the team. A live session shows how the moderator opens a topic, follows up and closes it, which is the fastest way to judge whether its tone suits your audience.
    Yasna — See the AI moderator in action
  2. 2Try a sample interview yourself
    Chat with the Yasna agent directly to experience the respondent side. Pay attention to how it probes and clarifies answers, since that behaviour is what your participants will meet.
  3. 3Draft the interview guide
    Once signed in, define research objectives, write key questions and instruct the moderator where to probe. Add text, image, video or mockup stimuli for concept and landing page tests.
  4. 4Recruit and screen respondents
    Share the interview link with your CRM list or recruit through the built-in panels. AI screening keeps the sample on target, and fielding statistics track progress while the study runs.
  5. 5Review transcripts and reports
    Read the transcripts and story-style summaries, then use natural language questions and pre-built reports to structure findings. Translate output for international stakeholders before sharing.
    Yasna — Review transcripts and reports

Pros and cons

Pros

  • Automated moderation scales depth interviews to hundreds of conversations per dayAI
  • Text, voice and video response modes make participation feel natural for respondentsAI
  • Adaptive follow-up probing is trained by researchers rather than left to a generic chatbotAI
  • Instant transcription and story-driven summaries remove most manual analysis workAI
  • EU data storage, GDPR and ISO 27001:2022 with data excluded from LLM trainingAI

Cons

  • No public pricing, so buyers must book a call before knowing whether it fits a small budgetAI
  • Quality of AI probing on sensitive or technical topics needs a pilot before a large studyAI
  • Depth interview output still calls for human interpretation before it informs decisionsAI
  • Homepage makes strong claims about bias and moderation that are hard to verify externallyAI
  • Built-in panel access depends on region and target audience, so some studies still source their own respondentsAI

How much does Yasna cost?

Support

Support starts with a demo booking form for calls with the team, plus a trust centre covering security and compliance documentation.

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Features

Setup covers AI-assisted guide creation, templates, agent customisation, stimuli uploads and white label chat branding. Recruitment adds screeners, shared and unique links, URL parameters and panel access. Interviews run in text, voice or video with adaptive probing in 45+ languages. Reporting delivers transcripts, story summaries, quotes, cross-tabs and one click translation.

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Frequently asked questions about Yasna

  • How do you use Yasna?
    The walkthrough on this page covers 5 steps: 1. See the AI moderator in action 2. Try a sample interview yourself 3. Draft the interview guide 4. Recruit and screen respondents 5. Review transcripts and reports.
  • What platforms does Yasna support?
    Yasna is available on Web App.
  • What are the limitations of Yasna?
    No public pricing, so buyers must book a call before knowing whether it fits a small budget. Quality of AI probing on sensitive or technical topics needs a pilot before a large study. Depth interview output still calls for human interpretation before it informs decisions.

Status

StatusActive
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Added10/21/2026

Platforms

Web App

Pricing

Paid