LogRocket Galileo

An AI product assistant that turns session data into answers

Intermediate API
Screenshot of LogRocket Galileo, An AI product assistant that turns session data into answers

What is LogRocket Galileo?

LogRocket Galileo is a proactive AI assistant tool. LogRocket's AI product assistant that watches sessions, clusters user feedback and tracks releases to surface high-impact issues, with conversational querying and delivery into Slack, Teams or MCP-connected assistants.

Galileo is LogRocket's AI product assistant. It observes user sessions, reads incoming customer feedback, and follows each release so that product teams can see what is actually affecting users without manually digging through analytics every day. Instead of a dashboard that waits to be queried, it works in the background and pushes the most consequential issues forward in plain language. The core problem it targets is volume. Teams that ship several times a week accumulate far more session recordings and feedback than anyone can review, and the signals that matter get buried. Galileo consolidates feedback from multiple sources, clusters related complaints into grouped issues, and attaches the sessions connected to each one, which gives a rough measure of how many users a problem touches. It also compares behavior before and after a release, so regressions and usability snags surface while there is still time to react. Ask Galileo is the conversational side: a product question gets an answer in seconds rather than a ticket to the data team. Answers can be delivered inside LogRocket, through Slack or Microsoft Teams, via webhooks, or through an MCP connection to assistants such as Claude, Gemini, ChatGPT and Cursor. A separate free AI feedback analytics product is available even for teams that do not use session replay. Product managers, designers and engineering leads at software companies are the obvious audience, particularly those already running LogRocket for session replay. The tradeoff is ecosystem gravity: Galileo is strongest when LogRocket already holds your session and release data, so it complements rather than replaces a standalone analytics stack.

How do you use LogRocket Galileo?

  1. 1Start a free LogRocket workspace
    Use the start for free link on the LogRocket site to create a workspace. The trial gives access to the full feature set for 14 days.
    LogRocket Galileo — Start a free LogRocket workspace
  2. 2Install the SDK and capture sessions
    Add LogRocket to your web or mobile app so sessions and release versions are recorded. Galileo needs this stream of data to have something to analyze.
  3. 3Review surfaced issues
    Open Galileo to see grouped problems written in natural language, each tied to the sessions and feedback that produced it.
  4. 4Ask a product question
    Use Ask Galileo to query your data directly, for example about a drop in a specific flow, and read the answer without writing a report.
    LogRocket Galileo — Ask a product question
  5. 5Route insights to your team
    Connect Slack, Microsoft Teams, webhooks or an MCP client so issue summaries reach the people who triage them.
    LogRocket Galileo — Route insights to your team
  6. 6Book a walkthrough
    If the trial leaves questions about setup or plan fit, request a personalized demo from the LogRocket team.
    LogRocket Galileo — Book a walkthrough

Pros and cons

Pros

  • Surfaces high-impact user issues automatically instead of waiting for someone to open a dashboardAI
  • Groups feedback from multiple sources and links related sessions so impact is quantifiedAI
  • Tracks releases and flags usability problems introduced by recent changesAI
  • Ask Galileo answers product questions quickly, with delivery into Slack, Teams or MCP clientsAI
  • A free AI feedback analytics tier exists without requiring session replayAI

Cons

  • Value depends heavily on LogRocket already capturing your session and release dataAI
  • Pricing is not published on the product page, so cost needs a sales conversationAI
  • AI-generated issue groupings still require human judgment before teams act on themAI
  • Coverage of feedback sources beyond the connected integrations is not documentedAI

How much does LogRocket Galileo cost?

Free trial

A 14 day free trial of the full LogRocket feature set is offered, with cancellation any time. The AI feedback analytics product is described as free to use.

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Pricing

The product page does not list prices. It advertises a free start with access to all LogRocket features for 14 days, a free AI feedback analytics product that works without session replay, and a demo request path for teams that need a quote.

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Support

Support details are not described on the product page. A demo request form is the stated route for talking to the LogRocket team about setup or plans.

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Integrations

Insights reach Slack and Microsoft Teams, webhooks, or MCP-connected assistants including Claude, Gemini, ChatGPT and Cursor. Feedback can be consolidated from multiple sources per the product page.

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Features

Galileo watches every session, consolidates and groups user feedback with related sessions attached, tracks releases to show impact and usability issues, and presents findings in natural language. Ask Galileo answers product questions on demand, and insights can be pushed to Slack, Teams, webhooks or MCP clients.

Frequently asked questions about LogRocket Galileo

  • How much does LogRocket Galileo cost?
    The product page does not list prices. It advertises a free start with access to all LogRocket features for 14 days, a free AI feedback analytics product that works without session replay, and a demo request path for teams that need a quote.
  • Does LogRocket Galileo offer a free trial?
    A 14 day free trial of the full LogRocket feature set is offered, with cancellation any time. The AI feedback analytics product is described as free to use.
  • Does LogRocket Galileo have an API?
    Yes, LogRocket Galileo offers an API.
  • How do you use LogRocket Galileo?
    The walkthrough on this page covers 6 steps: 1. Start a free LogRocket workspace 2. Install the SDK and capture sessions 3. Review surfaced issues 4. Ask a product question 5. Route insights to your team 6. Book a walkthrough.
  • What platforms does LogRocket Galileo support?
    LogRocket Galileo is available on Web App.
  • What does LogRocket Galileo integrate with?
    Insights reach Slack and Microsoft Teams, webhooks, or MCP-connected assistants including Claude, Gemini, ChatGPT and Cursor. Feedback can be consolidated from multiple sources per the product page.

Status

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Added10/22/2026

Platforms

Web App

Pricing

Free TrialFreemium